RAQUEL MUÑOZ IGLESIAS
Leiden
Summary
Motivated Social Educator and Human Rights professional with a comprehensive knowledge of social justice issues and systems affecting at-risk communities. With a 4 years background in mental health care and disabilities, respect and dignity are core values at every intervention. Skilled in team leadership, interpersonal communication, and conflict management. Fluent in English and pursuing the goal of learning Dutch.
Overview
5
5
years of professional experience
Work History
OCCUPATIONAL MONITOR (BEGELEIDER)
HERMANAS HOSPITALARIAS DEL SAGRADO CORAZÓN DE JESÚS
03.2022 - 01.2023
- Psychosocial rehabilitation for users with cronical mental diseases in an open residence.
- Group of 40 people.
- Support in basic tasks, promotion of autonomy, accompaniment to medical appointments or procedures and planing workshops.
- Afternoon shifts and night shifts.
- Collaborated with interdisciplinary healthcare teams for effective communication and coordination regarding patients progress and needs.
- Actively participated in continuing education opportunities to stay current with industry best practices and maintain professional competency.
- Developed strong rapport with patients and families, addressing any concerns or questions in a compassionate manner.
HUMAN RIGHTS OFFICER
COMITÉ ESPAÑOL DE REPRESENTANTES DE PERSONAS CON DISCAPACIDAD (CERMI)
01.2022 - 01.2022
- Collaboration in the CERMI human rights delegation.
- Preparation of the 2021 CERMI Annual Report on the implementation practices of the convention in Spain. Management of complaints, proposals for improvement and regulations.
- Researching and writing in the field of protection of the rights of people with disabilities.
- Management and application of the Convention on the Rights of Persons with Disabilities as well as compilation of complaints to present to the UN.
- Raised public awareness on crucial human rights topics through media campaigns and social media platforms.
SCHOOL MONITOR
AUTOCARES HERMANOS CUBERO S.A.
08.2019 - 09.2021
- Attention to special education school users during the school route.
- Group of minors and young people with disabilities and also with students with autism spectrum disorders
- Management of behavioral problems associated with specific disorders.
- Age range between 3 and 21 years.
- Collaborated with school administrators to develop and implement effective strategies for improving security.
- Improved communication between parents, teachers, and administrators by serving as a liaison when needed.
SOCIAL EDUCATOR (BEGELEIDER)
FUNDACIÓN PROLIBERTAS
05.2019 - 07.2019
- Attention to women in deprivation of freedom state and their minor children.
- 02
- Mostly immigrant group.
- Employment assistance, socio-educational workshops, accompaniment to entities of interest, management of documentation related to immigration and referral to other resources.
- Programming and preparation of 2 workshops about environmental awareness and good practices inside homes.
- Internship contract.
- Management of 20 places for women and children within the residence.
SOCIAL EDUCATOR
MUSEO LÁZARO GALDEANO
01.2018 - 07.2018
- Participation in the European project Accessible resources for Cultural Heritage EcoSystems (ARCHES) framed within the Horizon 2020 research and innovation program of the European Union
- Planning, implementation and data collection at the Lazaro Galdeano Museum and the Thyssen-Bornemizsa Museum
- Dynamization of a research group made up of adults with physical and mental disabilities
- Analysis of needs in the field of accessibility to museums and testing of technological resources proposed by companies associated with the project
- Internship contract
Education
Master of Science - International Protection of Human Rights
University of Alcalá
Alcalá De Henares, Madrid, Spain09.2023
Bachelor of Science - Bachelor Degree in Social Education
Complutense University of Madrid
Madrid, Spain09.2020
Course - Job Guidance For Young People in Difficulties
Escuela Pública De Animación Y Educación
Madrid, Spain10.2020
Course - Monitor of Leisure And Free Time Activities
Grupo INN
Talavera De La Reina, Castilla La-Mancha, Spain07.2018
Skills
- Social Perceptiveness
- Cultural Awareness
- Project Planning
- Problem-Solving
- Fluent in english and spanish
- Flexible and Adaptable
- Crisis Intervention
- Educational Support
- Disability Inclusion
- Crisis Management
- Intercultural Communication
- Report Writing
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
AWARDS
'Flores en el pelo' 3rd award in VIII edition of 'Premios UMASAM 2023' Awared in short story category. Topic related to childhood and mental health.
Link: https://saludmentalmadrid.org/descarga-gratis-el-libro-muestra-de-creatividad-en-salud-mental-viii-premios-umasam-2023/
PUBLICATIONS
- 2022. Discapacidad en la ONU. Trabajo de los órganos de seguimiento de Tratado de Derechos Humanos en materia de discapacidad. Research and collaboration in the writing of the document in association with CERMI Spain. Link: https://www.cermi.es/es/colecciones/discapacidad-en-la-onu-trabajo-de-los-órganos-de-seguimiento-de-tratadode-derechos Derechos humanos y discapacidad.
- 2021. Informe España 2021. Annual report from CERMI. I participated in the preparation of the executive summary and the last drafts before publication.
- 2016 Article about Declaration of the Rights of the Childs. E-Innova UCM. Madrid, España. Article about technology and childs published in E-Innova Universidad Complutense de Madrid. Link: http://webs.ucm.es/BUCM/revcul/articulos.php?idpagina=39899&nombreblog=e-learning-innova&autor=Muñoz+Iglesias,+Raquel
Timeline
OCCUPATIONAL MONITOR (BEGELEIDER)
HERMANAS HOSPITALARIAS DEL SAGRADO CORAZÓN DE JESÚS
03.2022 - 01.2023
HUMAN RIGHTS OFFICER
COMITÉ ESPAÑOL DE REPRESENTANTES DE PERSONAS CON DISCAPACIDAD (CERMI)
01.2022 - 01.2022
SCHOOL MONITOR
AUTOCARES HERMANOS CUBERO S.A.
08.2019 - 09.2021
SOCIAL EDUCATOR (BEGELEIDER)
FUNDACIÓN PROLIBERTAS
05.2019 - 07.2019
SOCIAL EDUCATOR
MUSEO LÁZARO GALDEANO
01.2018 - 07.2018
Master of Science - International Protection of Human Rights
University of Alcalá
Bachelor of Science - Bachelor Degree in Social Education
Complutense University of Madrid
Course - Job Guidance For Young People in Difficulties
Escuela Pública De Animación Y Educación
Course - Monitor of Leisure And Free Time Activities
Grupo INN
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