Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shantanu Jagtap

Leiden

Summary

With 13+ years of experience, I specialize in automating infrastructure setup, managing system performance, and ensuring high availability in mission-critical financial messaging environments. As part of SWIFT’s messaging team, I focus on the operations and optimization of SWIFTNet end-to-end flows, real-time (RT) payment systems, store-and-forward messaging, and ESMIG-related systems to ensure seamless and secure financial transactions.

Proficient in Linux administration and Ansible, I streamline configuration management and system operations while leveraging Git, Jenkins, Argo CD, and Red Hat OpenShift (OCP) for CI/CD automation and container orchestration. My expertise in Docker containerization allows for scalable and efficient deployments, while Terraform helps in provisioning cloud infrastructure.

I have extensive experience in monitoring and log analysis, utilizing Oasis, Splunk, AppDynamics, and the ELK stack (Elasticsearch, Logstash, Kibana) to ensure proactive issue resolution and system stability. Additionally, I work with Kafka to implement real-time data streaming solutions, optimizing low-latency and high-throughput transaction pipelines.

Security and compliance are at the core of my responsibilities, including Hardware Security Modules (HSM), Data at Rest and In-Transit TLS encryption, and Message Security configurations. I also apply JVM and WebLogic Server performance tuning techniques to enhance efficiency and stability.

Proficient in Python and Bash scripting, I automate key operational tasks to improve efficiency and reliability. With strong project management, leadership, and communication skills, I collaborate effectively across teams, staying updated with the latest technologies to tackle complex challenges and drive continuous innovation in financial messaging operations.

Overview

13
13
years of professional experience

Work History

Site Reliability Engineer

SWIFT
10.2023 - Current
  • Linux Administration, Ansible & Git: Ensuring system reliability and high performance by leveraging Linux expertise, Ansible for configuration management, and Git for version control in SWIFT’s mission-critical financial messaging systems.
  • SWIFTNet End-to-End Flows & RT Payment Systems: Supporting and optimizing operations of SWIFTNet messaging flows, real-time (RT) payment systems, store-and-forward messaging, and ESMIG-related systems to ensure seamless and secure financial transactions.
  • Automated Deployment & Orchestration: Implemented Argo CD and Jenkins for automated deployment and orchestration, ensuring consistency, faster release cycles, and operational efficiency in financial messaging applications.
  • Docker & Containerization: Proficient in Docker for containerized deployments, enabling scalable and isolated environments for SWIFT’s critical messaging applications.
  • Red Hat OpenShift (OCP): Utilized OpenShift to deploy and manage containerized applications, enhancing scalability, fault tolerance, and operational efficiency.
  • Real-Time Data Streaming with Kafka: Designed and implemented Kafka-based real-time data streaming solutions to support low-latency, high-throughput messaging and transaction pipelines in SWIFT’s ecosystem.
  • System Security & Compliance: Strengthened security with Data at Rest and In-Transit TLS, along with Message Security configurations, ensuring compliance with financial industry standards.
  • JVM & WebLogic Server Performance Tuning: Applied advanced performance tuning techniques to optimize the efficiency and stability of messaging applications, reducing latency and improving transaction processing.
  • Troubleshooting & Incident Resolution: Leveraged advanced troubleshooting methodologies to identify and resolve critical system issues, ensuring uninterrupted SWIFT financial messaging operations.
  • Bash & Python Scripting: Automated key operational tasks using Bash and Python scripting, enhancing system reliability, monitoring, and efficiency in a dynamic financial environment.
  • Monitoring & Log Analysis: Utilized Kibana and the ELK stack (Elasticsearch, Logstash, and Kibana) for real-time monitoring, log analysis, and troubleshooting, ensuring proactive issue detection and system stability in SWIFT’s financial messaging environment.

Senior DevOps Specialist

Cognizant
12.2018 - 10.2023
  • Built and managed 75+ CORE and NON-CORE environments (Dev, SIT, UAT, and PROD) from scratch for the Reconciliation tool Clareti Transaction Control (CTC), including 12 production environments.
  • Led requirement gathering and environment setup, ensuring high availability (HA) and configuring Load Balancers (F5) specific to the application.
  • Designed environment architecture and managed infrastructure procurement, including Cloud Linux servers, Oracle Databases, NAS storage, and Load Balancers.
  • Developed reconciliation algorithms in XML format and established secure FTPs for feed file transmission.
  • Implemented BIRT reporting for status monitoring and integrated Single Sign-On (SSO) for streamlined access management.
  • Authored technical documentation and developed scripts for automated deployment using DevOps tools like BitBucket, Git, Jenkins, and Maven.
  • Implemented a Release Branching strategy in Git to streamline the DevOps setup and deployment process.
  • Established monitoring tools such as Splunk and AppDynamics to ensure proactive performance monitoring and issue detection.
  • Conducted testing and deployments in lower environments while enabling the production support team to efficiently manage production environments.
  • Managed the Multifonds application as a Release Manager, collaborating with vendors for end-to-end environment setup and deployment oversight.
  • Optimized authentication processes by implementing Oracle OID (Oracle Internet Directory) and LDAP for secure and efficient user authentication.
  • Designed infrastructure solutions using Oracle FMW (Fusion Middleware) and WebLogic, ensuring high availability, scalability, and performance.

Senior Associate

Synechron
07.2017 - 12.2018
  • Managed production deployments of APIs and UI code on PCF (Pivotal Cloud Foundry) using Jenkins for build and release processes.
  • Oversaw JIRA task management, ensuring effective tracking and completion of platform-related tasks, including:Setting up reverse proxies.
    Configuring PCF organizations (orgs).
    Ensuring environment stability across SIT, UIT, DIT, PrePod, and Production.
  • Implemented proactive monitoring solutions by configuring BSM scripts, AppDynamics, and Splunk for real-time application health monitoring.
  • Collaborated with testing teams to define production monitoring profiles and conducted code scans using NexusIQ, SonarQube, and AppScan to ensure code quality and security compliance.
  • Performed soak testing using JMeter, ensuring system stability under sustained load conditions.

Consultant

Capgemini
11.2016 - 07.2017
  • Proficient in cloud technologies with hands-on experience in Amazon Web Services (AWS) and Pivotal Cloud Foundry (PCF).
  • Skilled in Linux, Splunk, Jenkins, Docker, and AppDynamics, integrating these tools for streamlined operations and efficient monitoring.
  • Agile team contributor, proficient in JIRA and Confluence for task management, collaboration, and documentation.
  • Expert in PCF installation, configuration, and application deployment, including integration with Splunk for log management and analysis.
  • AWS expertise, including:Instance creation and VPC setup.
    Security group management for access control.
    Disaster recovery planning to ensure business continuity.
    Infrastructure monitoring for performance and reliability.

Technology Analyst

Infosys
02.2012 - 11.2016
  • Experienced IT professional with a strong background in VMware and Windows Server environments.
  • Progressed from Systems Engineer to Senior Systems Engineer at Infosys, showcasing expertise in managing L2 and L3 issues related to Windows and VMware platforms.
  • Handled installation, configuration, patching, and upgrades for VMware ESX/ESXi servers and Windows Server operating systems.
  • Played a key role in capacity planning, ensuring efficient resource utilization and system performance.
  • Ensured compliance with project management and incident management processes, maintaining system stability and security.
  • Proven track record in providing quick resolutions during service interruptions, ensuring minimal downtime and business continuity.
  • Expert in managing bridge and severity calls, coordinating cross-functional teams to resolve critical incidents efficiently.
  • Blend of technical expertise and leadership skills to drive operational excellence and system reliability.

Education

Bachelor of Engineering (BE) - Electronics And Telecommunication

Pune University
Pune
06-2011

Skills

  • Windows Administrator
  • Linux System Administration
  • Oracle Database
  • SQL
  • OpenShift Cloud Infrastructure
  • Terraform
  • Ansible
  • Bitbucket
  • Jenkins
  • Continuous Integration and Continuous Delivery (CI/CD)
  • Oracle OID (Internet Directory) and LDAP
  • Oracle FMW and WebLogic Administration
  • Argo CD
  • Red Hat OpenShift (OCP)
  • Kafka
  • Kibana

Timeline

Site Reliability Engineer

SWIFT
10.2023 - Current

Senior DevOps Specialist

Cognizant
12.2018 - 10.2023

Senior Associate

Synechron
07.2017 - 12.2018

Consultant

Capgemini
11.2016 - 07.2017

Technology Analyst

Infosys
02.2012 - 11.2016

Bachelor of Engineering (BE) - Electronics And Telecommunication

Pune University
Shantanu Jagtap