VICTORIA PAVLIUK
Amsterdam
Summary
I have experience occupying leadership positions in premium restaurants. My responsibilities included selecting staff and developing effective motivational programs that had great results. I have chosen the HR direction because working with people involves me as much as possible and gives me pleasure. I have completed professional training in systemic recruitment, adaptation, and onboarding. HR management is my passion, so I am always trying to grow as a professional. I have read specialized literature and I am always open to exploring new tendencies in the HR field.
Overview
10
10
years of professional experience
Work History
Food and Beverage Team Leader
Hyatt Regency Amsterdam
03.2022 - Current
- Supervise Food and Beverage Breakfast Outlet
- Taking responsibility for service and quality
- Take care of administrative tasks as required
- Was invited by Geemente to help with recruitment for Ukrainian refugees.
Recruitment Officer
Hyatt Regency Kyiv
06.2021 - 03.2022
- Responsible for the full cycle recruiting process
- Search and selection
- Managed communications between hiring manager and candidates
- Prepared recruitment advertisements aligned with updated hotel information
- Talent retention and acquisition
- Responsible for RiseHy Project (close work with Hospitality Universities to identify the best talent)
- Wellbeing initiatives.
Cluster Recruiter
Bolt
09.2020 - 06.2021
- Conducted mass interviews
- Cold and warm calling
- Registration of drivers in the Bolt system
- Generation of reports on departed and dismissed drivers in Kyiv and regions.
Director
Italian restaurant "8/8"
12.2018 - 09.2019
- Formed a team from scratch: conducted a search and selected a team of 20 productive people, conducted training on high service and communication with guests, introduced an effective loyalty program for guests thanks to which on the first day of the restaurant's opening we gained regular guests and appreciated reviews and recommendations
- Kept internal documentation of the restaurant
- Actively participated in the development of corporate identity
- Conducted certification and evaluation of the team.
Manager
Restaurant "Citronelle"
Ukraine
01.2016 - 12.2018
- Assessed the effectiveness of employees
- Was engaged in training the team to increase the average check and provide excellent service
- Developed tests for certification of employees
- Assessed employee engagement
- Introduced an effective motivation system.
Manager
Black Market restaurant
Ukraine, G
08.2014 - 12.2016
- Picked up more productive employees
- Adapted candidates
- Prescribed onboarding for adaptation and offboarding
- Conducted certification and assessment of the team
- Developed an effective motivational program, thanks to which the effectiveness of the team increased.
Education
Master - Organization Management
Kiev Economic Institute of Management
Ukraine 04.2011
Surgical Nurse -
Kiev Medical College
Ukraine05.2003
Skills
- Social Media Recruiting
- Onboarding Processes
- Recruitment
- New Hire Onboarding
- Employee Orientation
- In-Person and Telephone Interviewing
- Talent Acquisition
- Job fairs planning
- Team Collaboration
Additional Education
- Effective communication with staff, 2023
- Adaptation and onboarding, 2020
- System Recruitment, 2020
Timeline
Food and Beverage Team Leader
Hyatt Regency Amsterdam
03.2022 - Current
Recruitment Officer
Hyatt Regency Kyiv
06.2021 - 03.2022
Cluster Recruiter
Bolt
09.2020 - 06.2021
Director
Italian restaurant "8/8"
12.2018 - 09.2019
Manager
Restaurant "Citronelle"
01.2016 - 12.2018
Manager
Black Market restaurant
08.2014 - 12.2016
Master - Organization Management
Kiev Economic Institute of Management
Surgical Nurse -
Kiev Medical College
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