Summary
Overview
Work History
Education
Skills
KEY SUBJECT AREAS
Timeline
Generic
Shweta Jain

Shweta Jain

Voorburg

Summary

A "Performance driven professional" offering 8+ years of expertise in warehousing /Store handling, Sales & Operation. Possess effective communication, analytical and people skills, and an adaptive learner.

Overview

23
23
years of professional experience

Work History

Back Office - Team Coordinator

CEVA Logistics
12.2024 - Current
  • In depth knowledge of warehouse management system (WMS)
  • Delegate tasks, monitor performance and provide training and guidance.
  • Shift monitoring and allocating tasks to ensure coverage.
  • Track KPI’s for team and daily operational activities.
  • Prepare reports on service levels, Team performance, and trends.
  • Onboard and train new team members.
  • Report discrepancies (e.g., damage, shortages, or overages)
  • Ensure proper labelling, scanning and system update in WMS/ERP
  • Maintain records for audits and traceability.

Assistant Manager

Mango Retail, Mall of Netherlands
05.2024 - 06.2024
  • Demonstrate active leadership on the selling floor, maximizing sales opportunities and driving individual and team sales results.
  • Inspiring my team to generate sales & profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive & impeccably maintained.

Key Holder

WE Retail
07.2023 - 05.2024
  • Handling Cash Register/Billing Portal and daily cash reconciliations
  • Implements and maintains Company’s Visual standards in store, collaborating with Visual Merchandising team, ensuring replenishment and stock management.
  • Prove Brand and product knowledge and be up to date with latest trends and competitors.
  • Ensure and maintain the shop floor and visual display of a high standard, complying with Company operational guidelines and stock procedures.
  • Ensure always providing clients with excellent in-store experience.
  • Honed experience in Cash (Kassa) counter handling
  • Stock room management.
  • Top Lead of the store especially over weekends
  • Advise on the different variety of store products.
  • Diversified experience working at different stores at different Intervals.
  • Know your customer and give solutions for optimal customer satisfaction.

Entrepreneur as planner & Interior designer for Residential construction

01.2019 - 03.2023
  • Planning and Interior Designing
  • Budget allocation and control.
  • Interreacting with different Contractors and Material Suppliers.

Short Term Assignments/Freelancing for 7 years

08.2002 - 10.2009
  • I collaborated with multiple companies, offering services based on freelancing and under employment. Throughout my experience, I always strived for A- class performance with excellent service. Helped organization for achieving sales growth, managing stores and merchandizing.

Education

Master’s in business administration - Operations

Symbiosis
01.2010

Master’s - economics

Kanpur University
01.2006

Diploma - Fashion Designing

International Polytechnic for Women
01.2002

Bachelor’s - science

Kanpur University
01.2001

Skills

  • Technical: MS Office, Inbound operations- WMS, JIRA, SharePoint and google tools

  • Language: English and Dutch (Basic)

KEY SUBJECT AREAS

Supply Chain management, CRM, Operation and Controls and Economics.

Timeline

Back Office - Team Coordinator

CEVA Logistics
12.2024 - Current

Assistant Manager

Mango Retail, Mall of Netherlands
05.2024 - 06.2024

Key Holder

WE Retail
07.2023 - 05.2024

Entrepreneur as planner & Interior designer for Residential construction

01.2019 - 03.2023

Short Term Assignments/Freelancing for 7 years

08.2002 - 10.2009

Master’s - economics

Kanpur University

Diploma - Fashion Designing

International Polytechnic for Women

Bachelor’s - science

Kanpur University

Master’s in business administration - Operations

Symbiosis
Shweta Jain