A "Performance driven professional" offering 8+ years of expertise in warehousing /Store handling, Sales & Operation. Possess effective communication, analytical and people skills, and an adaptive learner.
Overview
23
23
years of professional experience
Work History
Back Office - Team Coordinator
CEVA Logistics
12.2024 - Current
In depth knowledge of warehouse management system (WMS)
Delegate tasks, monitor performance and provide training and guidance.
Shift monitoring and allocating tasks to ensure coverage.
Track KPI’s for team and daily operational activities.
Prepare reports on service levels, Team performance, and trends.
Onboard and train new team members.
Report discrepancies (e.g., damage, shortages, or overages)
Ensure proper labelling, scanning and system update in WMS/ERP
Maintain records for audits and traceability.
Assistant Manager
Mango Retail, Mall of Netherlands
05.2024 - 06.2024
Demonstrate active leadership on the selling floor, maximizing sales opportunities and driving individual and team sales results.
Inspiring my team to generate sales & profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive & impeccably maintained.
Key Holder
WE Retail
07.2023 - 05.2024
Handling Cash Register/Billing Portal and daily cash reconciliations
Implements and maintains Company’s Visual standards in store, collaborating with Visual Merchandising team, ensuring replenishment and stock management.
Prove Brand and product knowledge and be up to date with latest trends and competitors.
Ensure and maintain the shop floor and visual display of a high standard, complying with Company operational guidelines and stock procedures.
Ensure always providing clients with excellent in-store experience.
Honed experience in Cash (Kassa) counter handling
Stock room management.
Top Lead of the store especially over weekends
Advise on the different variety of store products.
Diversified experience working at different stores at different Intervals.
Know your customer and give solutions for optimal customer satisfaction.
Entrepreneur as planner & Interior designer for Residential construction
01.2019 - 03.2023
Planning and Interior Designing
Budget allocation and control.
Interreacting with different Contractors and Material Suppliers.
Short Term Assignments/Freelancing for 7 years
08.2002 - 10.2009
I collaborated with multiple companies, offering services based on freelancing and under employment. Throughout my experience, I always strived for A- class performance with excellent service. Helped organization for achieving sales growth, managing stores and merchandizing.
Education
Master’s in business administration - Operations
Symbiosis
01.2010
Master’s - economics
Kanpur University
01.2006
Diploma - Fashion Designing
International Polytechnic for Women
01.2002
Bachelor’s - science
Kanpur University
01.2001
Skills
Technical: MS Office, Inbound operations- WMS, JIRA, SharePoint and google tools
Language: English and Dutch (Basic)
KEY SUBJECT AREAS
Supply Chain management, CRM, Operation and Controls and Economics.
Timeline
Back Office - Team Coordinator
CEVA Logistics
12.2024 - Current
Assistant Manager
Mango Retail, Mall of Netherlands
05.2024 - 06.2024
Key Holder
WE Retail
07.2023 - 05.2024
Entrepreneur as planner & Interior designer for Residential construction