SANTA ANDA LAUGALE
Rotterdam
Summary
Retail operations professional with 5+ years of experience in sales, inventory management and data analysis. Experienced in improving stock flow, reducing aged inventory, and increasing sell-through by working with sales and inventory KPIs. Strong analytical background with practical experience using Power BI, ARS replenishment systems, and Excel. Proven ability to leverage product knowledge and drive impactful results through effective visual merchandising.
Overview
6
6
years of professional experience
Work History
CX Team Member/Shift Supervisor Trainee
Foot Locker
02.2024 - Current
- Analyze sales performance and stock flow using Power BI, identifying best-selling SKUs, sizes, colors, and brands to support stock and replenishment decisions.
- Support allocation and replenishment by monitoring stock levels, inbound deliveries, and store capacity through ARS.
- Reduced aged inventory by 60% within 1 year through data-driven product placement and sales-period execution.
- Managed €45,000 in RTV stock transfers, coordinating a 3-person team to ensure timely and accurate execution.
- Support B2C webshop order fulfillment using an OMS, resolving refunds, exchanges, and delivery issues in coordination with logistics partners.
Sales Associate
SIA PRO SUPPLY
01.2023 - 05.2023
- Boosted revenue per shift by 20% - 25% through effective product sales.
- Forecasted demand and placed accurate warehouse orders using sales data analysis.
Order Picker
Feel Flex BV
11.2021 - 12.2022
- Maintained 95-99% picking accuracy, ensuring timely order fulfillment.
Import Customs Officer, Lieutenant
ISRS Import Customs Control Point
06.2020 - 11.2021
- Processed 50+ import customs declarations daily, ensuring compliance while meeting strict time and accuracy requirements.
- Analyzed customs and trade data in excel and internal databases (product prices, freight costs, tariffs, risk flags, comparable cases, import history etc.) to identify inconsistencies and support clearance decisions.
- Ensured effective cross-functional stakeholder management, coordinating with internal departments and external parties.
- Provided client support and procedural guidance via phone, ensuring data submission and tax settlement for postal shipments.
Education
Bachelor of Science - Customs And Tax Administration
Riga Technical University
Riga, Latvia01.2020
Associate of Arts - Fashion, Makeup Artist Diploma
Riga Professional High School of Style And Fashion
Riga, Latvia06-2016
Skills
- Data analysis
- Problem-solving
- Customer service
- Attention to detail
- Teamwork and collaboration
- Leadership skills
- Adaptability
Languages
- English - fluent
- Latvian - native
- Dutch - A2
- Russian - A2
Timeline
CX Team Member/Shift Supervisor Trainee
Foot Locker
02.2024 - Current
Sales Associate
SIA PRO SUPPLY
01.2023 - 05.2023
Order Picker
Feel Flex BV
11.2021 - 12.2022
Import Customs Officer, Lieutenant
ISRS Import Customs Control Point
06.2020 - 11.2021
Bachelor of Science - Customs And Tax Administration
Riga Technical University
Associate of Arts - Fashion, Makeup Artist Diploma
Riga Professional High School of Style And Fashion