SANTA ANDA LAUGALE
Rotterdam
Summary
Results-driven Retail Seller with 5 years of experience in sales, stock management, and team leadership. Expertise in risk management and data analysis, complemented by a background as Import Customs Senior Officer. Proven ability to leverage product knowledge and drive impactful results through effective visual merchandising.
Overview
6
6
years of professional experience
Work History
CX Team Member/Shift Supervisor Trainee
Foot Locker
03.2024 - Current
- Reduced aged stock by 60% within 1 year through strategic product placement during sales periods.
- Doubled weekday sales while temporarily managing a second Footlocker store.
- Managed 45k EUR in RTV stock transfers, creating and leading a 3-person team to deliver on time and accurately.
- Managed team of 8 during shifts, ensuring daily operations and strong sales performance.
- Responsible for store visual merchandising.
Sales Associate
SIA PRO SUPPLY
01.2023 - 04.2023
- Boosted revenue per shift by 20% - 25% through effective product sales.
- Forecasted demand and placed accurate warehouse orders using sales data analysis.
- Recognized for exceptional work ethic and offered supervisor role opportunity.
Import Customs Officer, Lieutenant
ISRS Import Customs Control Point
06.2020 - 11.2021
- Processed 50+ low-risk import customs declarations daily.
- Analyzed customs and trade data in excel and internal databases (product prices, freight costs, tariffs, risk flags, comparable cases, import history etc.) to identify inconsistencies and support clearance decisions.
- Ensured effective cross-functional stakeholder management, coordinating with internal departments and external parties.
- Provided client support and procedural guidance via phone, ensuring data submission and tax settlement for postal shipments.
Education
Bachelor of Science - Customs And Tax Administration
Riga Technical University
Riga, Latvia01.2020
Associate of Arts - Fashion, Makeup Artist Diploma
Riga Professional High School of Style And Fashion
Riga, Latvia06-2016
Skills
- Data analysis
- Problem-solving
- Customer service
- Attention to detail
- Teamwork and collaboration
- Leadership skills
LANGUAGES
English - fluent
Latvian - native
Dutch - A2
Russian - A2
Timeline
CX Team Member/Shift Supervisor Trainee
Foot Locker
03.2024 - Current
Sales Associate
SIA PRO SUPPLY
01.2023 - 04.2023
Import Customs Officer, Lieutenant
ISRS Import Customs Control Point
06.2020 - 11.2021
Bachelor of Science - Customs And Tax Administration
Riga Technical University
Associate of Arts - Fashion, Makeup Artist Diploma
Riga Professional High School of Style And Fashion