Paul De Haan

Dynamic Managing Director with proven expertise in establishing Altitude Angel's Dutch subsidiary (EMEA+ base)

• Demonstrated success in strategic planning, team building, and operational structuring
• Skilled in client relations and full P&L management, driving the subsidiary towards significant growth and profitability
• Led the successful establishment of Altitude Angel Netherlands , from strategic planning to operational execution
• Hired and managed a high-performing sales team, fostering a culture of excellence and innovation
• Designed and implemented organizational structures to support efficient operations and rapid growth
• Developed and maintained a robust client base, ensuring high levels of satisfaction and loyalty
• Managed the entire Profit & Loss (P&L) responsibilities, steering the subsidiary towards financial success
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Experienced COO at Strander.com with a track record of enhancing operational efficiencies and driving company growth
• Skilled in strategic planning, team management, and process optimization
• Developed and implemented operational strategies to support company growth
• Led cross-functional teams to achieve operational goals, improving productivity and customer satisfaction
• Optimized supply chain, reducing costs and improving delivery times
• Spearheaded technology upgrades to streamline operations and enhance service delivery

Tasked to rescue the airline during the global pandemic while maintaining regular connections to key markets

• Delivered a 'big 4 accountancy' vetted business recovery plan across all aspects of the company, secured a multi million dollar investment and implemented key drivers and milestones of the plan
• Reduced company workforce by 20%, achieved various creditor agreements and secured new aircraft for the airline
• Various partnerships with global airlines, suppliers and alliances contracted
• Adopted in an acting capacity the position of Chief Commercial Officer bringing back the revenue and redesigning the companies commercial structure
• Together with international partners and local stakeholders (re)positioned Suriname as a tourist destination
• Celebrated the 60th anniversary of the airline, participated in various summits and attributed towards aviation safety, security and commercial success via ALTA (Airline Leaders Latin America)
• Responsible for company budget over 100MUSD
• Oversaw business-wide changes to modernize procedures and organization.

• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Increased revenue through partner contracts by 8%

• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Reduced operational risks while organizing data to forecast performance trends
• Achieved 2 new airlines in client portfolio increasing revenue by 25%

• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Reduced operational risks while organizing data to forecast performance trends.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Implemented fresh produce cargo process for fish, fruits, vegetables and flowers

• Largest in- and outbound touroperator in Suriname with 5 owned and operated jungle properties catering to the international and national tourism industry
• Annual budget 2MUSD
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

• Responsible for the regional sales revenue target of over 100M USD
• Region covered BeNeLux, Germany, Alps and Eastern Europe
• Responsible for all commercial and marketing activities including the KLM joint venture countries in Europe
• Achieved YoY revenue target growth over 5%
• Maintained organization's social media accounts and websites, adding new, exciting content on consistent basis.
• Maintained financial organization by implementing automated contact management system to over 2000 clients.
• Organized and spoke at events and conventions

• Pre route launch market analysis, signing of multi million dollar deals with various NGO's in the United Nations landscape bridging Europe to Africa and Africa to Europa
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Responsible for new destination development Nairobi - New York, the airlines first ultra long haul destination into a mature market
• Developing and implementing a commercial strategy combining leisure and business traffic resulting in the best yield mix
• Various contracts achieved on global platforms that -to date- are still utilized and proven successful
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Attended industry events and conventions to expain sales opportunities.

• Responsible for the annual sales and commercial strategy and budget in the region
• Managing the joint venture between KLM and Kenya Airways linking 10 destinations in Africa into the KLM network
• Annual sales revenue target 50M USD

• Responsible for all operational (and commercial) aspects at Amsterdam Airport
• Exceeding expectations, delay recovery and providing the best customer service managing a team of 20 FTE

• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Cross-trained existing employees to maximize team agility and performance.
• Worked global at all continents