Mohamed Alhafez
Zaandam
Summary
Versatile professional with a dynamic background in customer service and management, notably at Mc Donald’s Zaandam - Zuid, and a strong foundation in HTML and teamwork. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining operations. Proven ability to adapt and thrive, leveraging technical skills and collaborative spirit to achieve goals.
Overview
9
9
years of professional experience
Work History
Kassamedewerker
Hornbach
01.2024 - Current
Medewerker
Mc Donald’s Zaandam – Centrum
03.2023 - 03.2024
Assistent Manager
Mc Donald’s Zaandam - Zuid
01.2022 - 01.2023
Manager Bediening
Ince & Iskender
01.2021 - 01.2023
Servicedesk
Roc
01.2018 - 01.2019
Stagiair
Hoofdkantoor Van Alberta Heijn Ahold
01.2016 - 01.2017
Education
Mbo Niveau 4 - ICT Developer
Regio College
Zaandam02.2022
Mbo Niveau 2 - ICT Facilitaire Dienstverlening
ROC
Zuidoost01.2021
Mbo Niveau 1 - Horeca Assistent Chef
ROC
Amsterdam, Netherlands01.2020
Praktijk Onderwijs - Horeca
De Faam
Zaandam01.2018
Skills
Html
Css
Php
Javascript
Raspberry pi
Netwerk
Scrum
Languages
Arabic
Native language
Dutch
Advanced
C1
English
Upper intermediate
B2
Timeline
Kassamedewerker
Hornbach
01.2024 - Current
Medewerker
Mc Donald’s Zaandam – Centrum
03.2023 - 03.2024
Assistent Manager
Mc Donald’s Zaandam - Zuid
01.2022 - 01.2023
Manager Bediening
Ince & Iskender
01.2021 - 01.2023
Servicedesk
Roc
01.2018 - 01.2019
Stagiair
Hoofdkantoor Van Alberta Heijn Ahold
01.2016 - 01.2017
Mbo Niveau 4 - ICT Developer
Regio College
Mbo Niveau 2 - ICT Facilitaire Dienstverlening
ROC
Mbo Niveau 1 - Horeca Assistent Chef
ROC
Praktijk Onderwijs - Horeca
De Faam
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