Kiki Jasmijn Langes
Lisse,ZH
Summary
With a big smile and a welcoming appearance, I like to make guests satisfied, by providing excellent service and teamwork.
I get my fulfillment from delighted guests, who love coming back after having a wonderful time. After completing my VWO degree, I would like to pursue a career in hospitality!
Overview
6
6
years of professional experience
Work History
Restaurant Worker
Itoshii
10.2022 - Current
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Developed strong rapport with regular customers, contributing to increased repeat business.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
- Streamlined communication between front-of-house and back-of-house teams for smoother operations during busy shifts.
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
Babysitter
Various Families
03.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated positively with children and guardians.
- Building lasting bonds with the families I worked with, establishing trust and communication, which led me being recommended amongst friends.
- Communicated with parents regarding children's progress and development, raising any issues.
- Administered medications by following instructions from parents.
- Helped children complete homework assignments and school projects.
Ice Cream Parlor Employee
Min 12
03.2021 - 09.2023
- Independently opening and closing the parlor.
- Serving, scooping and preparing all different types of products
- Responded to customer requests for products, services, and company information.
- Handled payments by card or cash
- Receiving suppliers and storing all products
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managing the parlor on my own and being responsible for everything
Education
High School Diploma -
Fioretti College
Lisse, Netherlands06-2025
Skills
- Teamplayer
- Motivated
- Flexible
- Communicative
- Stress-resistant
- Service-oriented
- Loyal
- Energetic
Languages
Dutch
Native language
English
Advanced
C1
German
Upper intermediate
B2
Hobbies
- Spending time with Family and Friends
- Playing hockey
- Shopping
- Going out (dinner, movies, party)
- Travelling
Timeline
Restaurant Worker
Itoshii
10.2022 - Current
Ice Cream Parlor Employee
Min 12
03.2021 - 09.2023
Babysitter
Various Families
03.2019 - Current
High School Diploma -
Fioretti College
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