Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Personal Information
Hobbies and Interests
Hobbies
Generic
HENPEN PHOM

HENPEN PHOM

Dimapur, Longleng

Summary

Professional in food and beverage industry with strong expertise in customer service, inventory management, and food safety protocols. Adept at fostering team collaboration and consistently achieving results in fast-paced environment. Known for reliability and adaptability, ensuring seamless operations and high-quality guest experiences. Skilled in problem-solving, communication, and maintaining high standards of cleanliness and efficiency.

Overview

1
1
year of professional experience

Work History

F&B Associate

Savera Hotel
09.2023 - 03.2025
  • Managed high-stress situations calmly while resolving any issues that arose during shift operations.
  • Supported revenue growth by upselling menu items and suggesting daily specials to guests.
  • Displayed strong organizational skills when preparing mise en place for large parties or special events within the establishment.
  • Maintained professional appearance at all times according to company dress code requirements.
  • Collaborated with team members to ensure smooth operations during peak service hours.

Education

Diploma Course in Hotel Operation -

Pinnacle Skills
Dimapur, India
06-2023

No Degree - Secondary Education

Bautung Govt Higher Secondary School Longleng
Nagaland
03-2020

Skills

  • Guest relations
  • Reservation management
  • Fine dining etiquette
  • Food safety
  • Flexible scheduling
  • Table setting expertise
  • Upselling strategies
  • Food preparation assistance
  • POS system operation
  • Guest services
  • Display building
  • Inventory
  • Phone orders
  • Dining room organization

Additional Information

Father name : Bausha phom

Mother name : lungdang phom


Languages

English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Nagamese
Advanced (C1)

Timeline

F&B Associate

Savera Hotel
09.2023 - 03.2025

Diploma Course in Hotel Operation -

Pinnacle Skills

No Degree - Secondary Education

Bautung Govt Higher Secondary School Longleng

Personal Information

Hobbies and Interests

  • Listening music

  • Team outing

  • Cooking

Hobbies

Music is one of my greatest passions. Every song tells a story, and I love finding new artists or revisiting old favorites to match whatever vibe I’m in.

Team outings are another hobby I truly cherish. Whether it’s a small gathering with friends or a larger group event, spending time with others outside of the usual routine always feels refreshing. It’s the perfect opportunity to bond, laugh, and create shared memories. These outings allow me to connect with people, explore new places, and try new activities, all while enjoying the camaraderie and good vibes that come with being surrounded by great company.

Cooking is something that brings me both peace and excitement. I find joy in experimenting with different flavors, ingredients, and cuisines. Plus, sharing a homemade meal with friends or family always feels like a rewarding experience.

HENPEN PHOM