Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Cooking, Travelling, Gardening
Timeline
Generic
HENPEN PHOM

HENPEN PHOM

F&B SERVICE
LONGLENG

Summary

Professional in food and beverage industry with strong expertise in customer service, inventory management, and food safety protocols. Adept at fostering team collaboration and consistently achieving results in fast-paced environment. Known for reliability and adaptability, ensuring seamless operations and high-quality guest experiences. Skilled in problem-solving, communication, and maintaining high standards of cleanliness and efficiency.

Overview

1
1
year of professional experience
3
3
Languages

Work History

F&B Associate

Savera Hotel
09.2023 - 03.2025
  • Managed high-stress situations calmly while resolving any issues that arose during shift operations.
  • Supported revenue growth by upselling menu items and suggesting daily specials to guests.
  • Maintained positive relationships with vendors, ensuring timely deliveries and consistent product quality.
  • Demonstrated adaptability through cross-training in various F&B roles, including server, bartender, and host/hostess positions.
  • Displayed strong organizational skills when preparing mise en place for large parties or special events within the establishment.
  • Maintained professional appearance at all times according to company dress code requirements.
  • Collaborated with team members to ensure smooth operations during peak service hours.
  • Reduced waste by closely monitoring product levels and rotating stock appropriately.

Education

Diploma Course in Hotel Operation - Diploma Course in Hotel Operation

Pinnacle Skills
Padumpukhuri
04.2001 -

High School Diploma -

Phom Lempong
LONGLENG
04.2001 -

Skills

Guest relations

Reservation management

Fine dining etiquette

Food safety

Flexible scheduling

Table setting expertise

Upselling strategies

Food preparation assistance

POS system operation

Guest services

Display building

Inventory

Phone orders

Dining room organization

Additional Information

Father name : Bausha phom

Mother name : lungdang phom


Interests

Listening music

Team outing

Cooking

Cooking, Travelling, Gardening

Music is one of my greatest passions. There's something about the rhythm, the lyrics, and the melodies that transport me to a different place. Whether I’m chilling at home or on the go, music is my constant companion. It helps me relax, focus, or even lift my mood when I need it most. I enjoy exploring different genres, from indie to jazz to electronic beats. Every song tells a story, and I love finding new artists or revisiting old favorites to match whatever vibe I’m in.

Team outings are another hobby I truly cherish. Whether it’s a small gathering with friends or a larger group event, spending time with others outside of the usual routine always feels refreshing. It’s the perfect opportunity to bond, laugh, and create shared memories. These outings allow me to connect with people, explore new places, and try new activities, all while enjoying the camaraderie and good vibes that come with being surrounded by great company.

Cooking is something that brings me both peace and excitement. I find joy in experimenting with different flavors, ingredients, and cuisines. There’s something incredibly satisfying about taking raw ingredients and transforming them into something delicious. Whether it’s trying out a new recipe, improvising with whatever’s in the fridge, or perfecting a family favorite, cooking allows me to express my creativity and unwind at the same time. Plus, sharing a homemade meal with friends or family always feels like a rewarding experience.

Timeline

F&B Associate

Savera Hotel
09.2023 - 03.2025

Diploma Course in Hotel Operation - Diploma Course in Hotel Operation

Pinnacle Skills
04.2001 -

High School Diploma -

Phom Lempong
04.2001 -
HENPEN PHOMF&B SERVICE