David Choen

• Operations Management: Leading end-to-end supply chain operations, handling an annual volume exceeding 1 billion EUR, and analyzing key performance indicators (KPIs) at Benelux level.
• Process Innovation: Spearheading operation process innovation project, focusing on 1)KPI improvement 2)maintain healthy weeks of stock (WOS). Additionally, implementing data-driven decision-making processes for more accurate demand forecasting and effective risk mitigation
• Leadership: Leading a team of 14 professionals in Benelux, providing guidance, coaching, and fostering skill development.

· Operations Management: Managed demand forecasting and monitored weekly/monthly operations for both inbound and outbound processes.

· Communication and Coordination: Proactively communicated and coordinated with internal stakeholders (management, sales, marketing, and SCM team) and external partners (HQ, Factory, 3PL).

· KPI Management: Analyzed sell-in, sell-out forecast and Inventory in-depth.

· Risk Mitigation: Conducted aging stock analysis, monitored channel stock, and analyzed sell-out trends by segment.

· Leadership: Led a team of 6 professionals, providing feedback, coaching, and fostering team expertise.

· Product Management & Control Sales Performance: Managed sales targets, sales offers and P&L

· Budget Control: Effectively managed sales deductions and marketing budgets, resulting in cost savings of $1.2 million during Q2 and Q3 '18.

· Sales Achievement: Within just 6 months, achieved the highest sales record in 3 years.

· Market Expansion: Successfully acquired 4 new distributors in key markets: Somalia, Rwanda, Kenya, and Dubai.

· Process Improvement: Streamlined supply chain management processes and enhanced demand planning.

· Distribution Management: Successfully managed key distribution across 16 countries in East Africa.

· Market Growth: Significantly improved sales in Ethiopia (63% growth) and Tanzania (50% growth).

· Customer Development: Transformed a new customer into a top distributor in Somalia, achieving $6.0M in revenue within 1.5 years.

· Education Initiative: Pioneered first 3-Wheeler Maintenance Qualification Course across 38 technical colleges.

· Social Impact: Facilitated job creation and self-employment opportunities for over 85% of program participants.

· Adaptability: Thrived in a diverse, challenging, cross-cultural environment.