An analytical and results-oriented people leader with over a decade of expertise in supply chain operations.
• Leadership: Leading a diverse international team of 14 professionals in Benelux region, representing 7 nationalities. The team effectively manages an annual volume exceeding 1billion EUR
• Team Performance: Contributed fostering team spirit and achieving outstanding performance as part of Benelux team, which ranked the top 3 supply chain teams in Europe based on KPI evaluation
• Process Innovation: Leading process innovation initiative, including valuable operational reports and implementing data-driven decision-making process (such as channel PSI, daily sell-out monitoring, aging stock, WOS simulation, KPI overview). Additionally, optimized the S&OP process through top-down and bottom-up balancing, while enhancing collaboration with logistics partner to improve inbound and outbound visibility and achieve cost savings.
• Leadership: Led a team of 6 professionals, provided constructive feedback, coaching and fostering team expertise
• Operations Management: Managed demand forecasting, facilitating S&OP process and monitored weekly/monthly operations for both inbound and outbound processes
• Communication and Coordination: Proactively communicated and coordinated with internal stakeholders (management, sales, marketing, and SCM team) and external partners (HQ, Factory, logistics)
• KPI Management: Analyzed sell-in, sell-out forecast accuracy, order earliness, sales bias rate, aging stock risk
• Product Management & Control Sales Performance: Managed sales targets, sales offers and P&L
• Budget Control: Effectively managed sales deductions and marketing budgets, resulting in cost savings of $1.2 million during Q2 and Q3 '18.
• Leadership: Successfully led and managed a team of 22 professionals
• Sales Achievement: Within just 6 months, achieved the highest sales record in 3 years
• Market Expansion: Successfully acquired 4 new distributors in key markets: Somalia, Rwanda, Kenya and Dubai.
• Demand Planning & Supply chain process improvement: Oversaw regional demand forecasting and implemented a weekly channel PSI monitoring process in collaboration with customers
• Distribution Management: Successfully managed key distribution across 16 countries in East Africa
• Market Growth: Significantly improved sales in Ethiopia (63% growth) and Tanzania (50% growth)
• Customer Development: Transformed a new customer into a top distributor in Somalia, achieving $6.0M in revenue within 1.5 years.
• Social Impact: Facilitated job creation and self-employment opportunities for over 85% of program participants
• Education Initiative: Pioneered first 3-Wheeler Maintenance Qualification Course across 38 technical colleges
• Adaptability: Thrived in a diverse, challenging, cross-cultural environment
Languages: English, Korean, Sinhalese
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