Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Certification
Generic

Blerina Agalliu

Almere Buiten,FL

Timeline

MBA -

European University of Cyprus
01.2022 - 06.2023

Spark Dental Designer

Ormco
04.2020 - 02.2025

Guest Relations Specialist

Booking.com
04.2016 - 04.2020

Dental Office Manager

Orthodontic Clinic B. Kalliri
05.2014 - 08.2015

Dental Lab Technician

Pantelis G. Dental Laboratory
02.2013 - 04.2014

Bachelor of Science - Dental Technology

University of Applied Sciences
09.2009 - 02.2013

Work History

Spark Dental Designer

Ormco
04.2020 - 02.2025
  • Delivered precision orthodontic treatment plans using advanced digital systems.
  • Participated in clinical studies of orthodontic treatments.
  • Contributed to product localization: marketing materials, UI translations, and training resources.
  • Supported internal onboarding by mentoring and coaching new colleagues.
  • Collaborated closely with clinical, QA, and manufacturing teams to ensure quality and timeline alignment.
  • Engaged with clients and stakeholders to resolve design queries and enhance satisfaction.

Guest Relations Specialist

Booking.com
04.2016 - 04.2020
  • Managed customer cases for high-value clients with a focus on satisfaction and retention.
  • Acted as key point of contact for strategic partners, contributing to loyalty and business continuity.
  • Identified opportunities to improve service experience through feedback and internal collaboration.

Dental Office Manager

Orthodontic Clinic B. Kalliri
05.2014 - 08.2015
  • Delivered patient-centered orthodontic solutions in a collaborative clinical setting.
  • Enhanced procurement strategies by managing communication with suppliers.
  • Streamlined operational workflows for improved client satisfaction.

Dental Lab Technician

Pantelis G. Dental Laboratory
02.2013 - 04.2014
  • Created CAD/CAM prostheses to clinical specifications.
  • Ensured product quality via hands-on QA processes and lab-clinical communication.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Education

MBA -

European University of Cyprus
Cyprus
01.2022 - 06.2023

Bachelor of Science - Dental Technology

University of Applied Sciences
Athens, Greece
09.2009 - 02.2013

Skills

  • Project Coordination & Stakeholder Engagement
  • Digital Tools & Dental Technology
  • Training & Onboarding Support
  • Cross-functional Team Collaboration
  • Strategic Communication & Coaching
  • Languages: English (C2), Greek (C2), Dutch (B1)

Summary

Project-driven professional with an MBA and a background in dental technology, healthcare innovation, and client support. Proven ability to contribute to product, educational, and marketing initiatives. Experienced in guiding and supporting colleague development, contributing to clinical studies, and leading internal process improvements. Deeply motivated to lead impactful projects at the intersection of healthcare and education. Passionate about change management, collaboration, and building future-proof systems.


Work Preference

Work Type

Full Time

Work Location

Hybrid

Certification

  • Digital Leadership, Growth Tribe (2022)
  • Lean Production, TUM (2022)
  • Six Sigma: Analyze, Improve, Control, TUM (2022)

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Blerina Agalliu