Zsófia Ságodi

Hired for sales season from June until August

• Handling customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Assisting customers in making informed decisions by offering detailed product knowledge and comparisons.
• Processing transactions accurately while maintaining a high level of customer service.
• Helping customers locate products and checked store system for merchandise at other sites.
• Listening to customer needs and desires to identify and recommend optimal products.
• Managing efficient cash register operations.
• Providing exceptional services and pleasant shopping experiences to retail customers.
• Engaging in friendly conversation with customer to better uncover individual needs.

• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Fielded customer questions to share information about products, availability, and pricing.
• Assisted customers with prompt and polite support in-person and via telephone.
• Helped customers locate products and checked store system for merchandise at other sites.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Worked as a cashier and remained calm and collected during rush hours.
• Assisted with cleaning and the reorganization of the shop floor during sales season.

• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Assisted with special events and programs.
• Used strong interpersonal communication skills to convey information to others.
• Maintained clean, neat, and operational facilities to serve program needs.
• Coordinated and managed volunteer activities for community service projects.

• Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
• Created programs and activities to promote library usage and literacy.
• Taught children about library practices via individual and group instruction.