Zoe Lau
Victoria,British Columbia
Summary
Aspiring law professional with a focus on corporate law. Capable of conducting thorough legal research, drafting complex documents, and providing strategic advice. Known for strong analytical skills, being a self-starter and commitment to ethical practice.
Overview
6
6
years of professional experience
Work history
Owner & Tutor
ZTutoring
Sherwood Park, AB
09.2018 - 06.2024
- Connected students to suitable tutors based on individual needs; communicated progress to parents.
- Hired and managed 5 local tutors from high school and post-secondary institutions.
- Provided private tutoring in French and English to 15 high school students.
- Developed study schedules for effective time management and exam preparation.
Teaching Assistant
University of Alberta
Edmonton, AB
09.2022 - 05.2024
- Instructed 4 classes of 60 students on case study skills and strategies and professionalism
- Delivered lesson plans given by the lead professor and provided feedback to faculty
- Graded exams and assignments promptly, providing quick feedback to students.
- Coordinated with faculty members for curriculum development and implementation.
- Held office hours for resolving student queries outside class hours.
Customer Experience Representative
Indigo Books & Music
Sherwood Park
05.2022 - 06.2023
- Maintained comprehensive knowledge of products to advise customers accurately.
- Facilitated smooth transactions by managing payment processes efficiently.
- Led Plum+ initiative for customer retention, ensuring business sustainability.
- Enhanced customer satisfaction by addressing and resolving complaints effectively and communicating with management
Sales Associate
Golf Town
Sherwood Park
04.2021 - 05.2022
- Crafted eye-catching merchandise displays driving higher foot traffic into store.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Updated product labelling and pricing to reflect discounts and offers.
- Handled cash transactions accurately to avoid discrepancies.
Ski Instructor
Sunridge Ski Resort
Sherwood Park
11.2018 - 04.2021
- Managed time efficiently to ensure optimal productivity and lesson quality during peak periods.
- Adapted teaching methods for individual learning styles, ensuring effective skill development.
- Created enjoyable learning environments, encouraging more participation in skiing activities.
- Responded promptly to unforeseen situations on slopes; demonstrated quick problem-solving skills under pressure.
- Prioritized safety whilst delivering comprehensive skiing instruction services to clients of all age groups.
Education
Juris Doctor - Law
University of Victoria, Faculty of Law
Victoria, BC 09/2024 -
Bachelor of Commerce - Business Economics & Law Major, Sociology Minor
University of Alberta, School of Business
Edmonton, AB 09/2020 - 04/2024
Skills
- Client-Focused approach
- Resilience to stressful situations
- Takes initiative
- Effective verbal articulation
- Time-Management prowess
- Relationship Management
- Innovation oriented
- Effective leader
Languages
English
Native
French
Upper intermediate
Korean
Beginner
Affiliations
Travelling
K-Pop
Cooking
Asian Dramas
Creative Writing
Accomplishments
Jason Lang Scholarship 2022
Canadian Business Leader Award 2023
References
References available upon request.
Extra-Curricular
1L Student Representative: Business Law Association Communicate with executive team to organize events with Canadian business law firms Table at student involvement fair to explain the purpose and advantages of the BLA
Co-Chair: Alberta International Business Competition Managed a budget of $60,000 and the needs of various stakeholders Delegated tasks to 15-member organizing committee and resolved team conflicts
Trans ID Clinic Volunteer: Pro Bono Students Canada Assisted transgender individuals through the name and gender marker change process Researched about the legal requirements across Canadian jurisdictions
Case Competition Competitor: Alberta School of Business Chulalongkorn International Business Case Competition - Thailand, 2024 Alberta Not for Profit Association Case for a Case, 1st place - Edmonton, 2023 HSBC/HKU Asia Pacific Business Case Competition - Hong Kong, 2023
Improv Co-Captain: Archbishop Jordan Improv Team Competed in the Northern Alberta Improv League
Timeline
Teaching Assistant
University of Alberta
09.2022 - 05.2024
Customer Experience Representative
Indigo Books & Music
05.2022 - 06.2023
Sales Associate
Golf Town
04.2021 - 05.2022
Ski Instructor
Sunridge Ski Resort
11.2018 - 04.2021
Owner & Tutor
ZTutoring
09.2018 - 06.2024
Juris Doctor - Law
University of Victoria, Faculty of Law
09/2024 -
Bachelor of Commerce - Business Economics & Law Major, Sociology Minor
University of Alberta, School of Business
09/2020 - 04/2024
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