Summary
Overview
Work History
Education
Skills
Timeline
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Zhoana Moradi

Student
APELDOORN,GE

Summary

Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.

Attentive babysitter with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive, and engaging learning environments for all children.

Swimming professional with proven track record in coaching and developing swimmers for competitive success. Known for creating tailored training plans that drive continuous improvement and peak performance. Focused on team collaboration and achieving results, adaptable to changing training needs, and reliable for consistent support. Highly skilled in technique analysis and performance optimization, with strategic approach to athlete development.

Overview

3
3
years of professional experience

Work History

Babysitter

Sitly
Apeldoorn, Gelderland
06.2025 - Current
  • Communicated positively with children and guardians.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.

Waitress

Comma Cafe
05.2024 - 10.2024
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Used cash registers and credit card machines to cash out customers.

Swimming Coach

Shin Swimming Park
06.2022 - 05.2023
  • Observed swimmers to find and correct faults and provide feedback on performance.
  • Assembled swim meet plans based on swimmer skill sets to maximize team performance.
  • Streamlined communications between athletes, parents, and coaching staff through a centralized platform for updates and announcements.
  • Promoted a positive team environment by fostering strong relationships among swimmers, coaches, and parents.
  • Guided students on improving swimming speeds, developing kicking techniques and maintaining breathing.
  • Instructed swimmers in stroke and turn techniques to improve swim times.

Education

BBA - International Marketing

Wittenborg University of Applied Sciences
Apeldoorn, GE
04.2001 -

Skills

Childcare

Light housekeeping

Active listening

Flexible scheduling capabilities

Supportive feedback delivery

Strong communication skills

Advanced training methods

Customer service

Order taking

Greeting guests

Cash handling

Food spoilage prevention

Cleanliness

Table setting

Timeline

Babysitter

Sitly
06.2025 - Current

Waitress

Comma Cafe
05.2024 - 10.2024

Swimming Coach

Shin Swimming Park
06.2022 - 05.2023

BBA - International Marketing

Wittenborg University of Applied Sciences
04.2001 -

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