Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Waitress
Zephart Jeremiah

Zephart Jeremiah

Den Haag

Summary

I am a motivated International Business student specializing in Marketing. I am a reliable and independent team player who cares about keeping customers happy and working well with others. My ability to quickly adapt to new systems and environments enables me to contribute effectively, even in dynamic settings. With what I have learned in my studies and the experience I have gained so far, I am confident I can contribute to your team and represent your company in the best way possible.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work History

Waitress

Crazy Paino
01.2023 - Current
  • Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
  • Trained and mentored new staff on menu knowledge and service standards.
  • Managed multiple tables efficiently during peak hours, maintaining high service quality.
  • Collaborated with kitchen staff to expedite order delivery and resolve customer issues.

Sales Assistant

Newyorker, H&M
01.2021 - 06.2021
  • Welcomed and assisted customers in finding specific products, sizes, and styles.
  • Actively engaged with customers, listened to their needs, and provided personalized product recommendations..
  • Handled customer complaints in a professional and solution-oriented manner.
  • Processed payments accurately and efficiently.
  • Provided fitting room assistance and ensured a positive shopping experience.

Waiteress

Viva Olive Restaurant Ukraine
04.2019 - 11.2020
  • Served food to customers and also delivered.
  • Worked in the kitchen.

Education

BBA - International Business With Marketing Specialization

Rotterdam University of Applied Sciences
Rotterdam
01.2023 - Current

Bachelor of Science - International Economics

Sumy State University Ukraine
Sumy
09.2018 - 03.2022

Skills

  • Team player
  • Complaint resolution
  • Communication skills
  • Team collaboration
  • Attention to detail
  • Sales techniques
  • Customer service

LANGUAGES

English
Bilingual or Proficient (C2)
Dutch
Elementary (A2)

Timeline

BBA - International Business With Marketing Specialization

Rotterdam University of Applied Sciences
01.2023 - Current

Waitress

Crazy Paino
01.2023 - Current

Sales Assistant

Newyorker, H&M
01.2021 - 06.2021

Waiteress

Viva Olive Restaurant Ukraine
04.2019 - 11.2020

Bachelor of Science - International Economics

Sumy State University Ukraine
09.2018 - 03.2022
Zephart Jeremiah