Zainab Malik
The Hague,Netherlands
Summary
Experienced planner with strong skills in calendar management and efficient appointment scheduling. I effortlessly maintain an overview, even when priorities change rapidly, and am known for my flexibility and resilience under pressure. In my work, I am accurate, communicative, and focused on ensuring the smooth running of daily processes. Despite my experience, I remain eager to learn and motivated to further develop myself. I have clear ambitions to grow, expand my responsibilities, and further deepen my knowledge of planning, organization, and coordination.
Overview
15
15
years of professional experience
Work history
Administrative assistant / planner
Municipal Health Service GGD
The Hague, Netherlands
2021.03 - 2023.03
Planning and coordinating vaccinations
Scheduling vaccination appointments: vaccination time, location, and target group.
Coordinating schedules and staffing (vaccinators, administrative staff, logistics) for vaccination centers or vaccination sites.
Organizing vaccinations for specific target groups (elderly people, at-risk groups, healthcare workers, institutions) according to the schedule and agreements with government agencies/institutions.
Logistics & Organization of Vaccination Processes
Coordinating the logistics of vaccines and materials (delivery, storage according to protocols, administration), together with medical and logistics teams.
Communicating with institutions (healthcare facilities, nursing homes, etc.) about vaccinations: registering residents, informing them about dates, and providing support with registration.
Organizing mobile vaccination teams (for institutions or vulnerable individuals living at home) as needed, including scheduling routes and appointments.
Administrative assistant / planner
Intrum Justitia
The Hague, Netherlands
2008.02 - 2012.10
Planning & Coordination
Creating, maintaining, and optimizing daily/weekly schedules for staff, projects, or appointments.
Monitoring deadlines, priorities, and staffing.
Identifying scheduling bottlenecks and proposing solutions in a timely manner. Communicating schedule changes to colleagues and clients.
Administrative tasks
Processing incoming and outgoing correspondence (email, phone calls, letters). Preparing, reviewing, and filing documents, reports, and contracts.
Entering and maintaining data in systems. Time tracking, time processing, and preparing reports.
Education
European Studies
The Hague University
The Hague09.2007
Gymnasium
Maerlant Lyceum
The Hague09.2001
Skills
Good administrative skills
working accurately, maintaining files, and recording accurately Organizational and planning skills: maintaining an overview, creating schedules, and coordinating logistics
Strong communication skills
interacting with clients, institutions, and colleagues, and explaining processes where necessary
Flexibility and stress resistance
being able to quickly switch between tasks during busy periods or when scale is needed Working as a team with medical, logistics, and administrative colleagues
Computer skills
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experienced with Microsoft Teams: communication, collaboration and meeting management
Strong agenda/calendar management skills: planning, prioritizing and coordinating appointments
Efficient email management and task organization
Experienced in managing multiple calendars simultaneously
Languages
Dutch
Native
English
Advanced
C1
German
Upper intermediate
B2
Timeline
Administrative assistant / planner
Municipal Health Service GGD
2021.03 - 2023.03
Administrative assistant / planner
Intrum Justitia
2008.02 - 2012.10
European Studies
The Hague University
Gymnasium
Maerlant Lyceum