Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yuliia Momot

Arnhem

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

10
10
years of professional experience

Work History

Waitress

Restaurant in Ukraine
01.2012 - 02.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Education

Bachelor of Science - Electronic Instruments And Devices

Kharkiv National University of Radioelectronics
Ukraine
06.2015

Skills

  • Team Collaboration
  • Regulatory Compliance
  • Performance Improvement
  • Conflict and Complaint Resolution
  • Accuracy and Efficiency
  • Greeting and Escorting Guests
  • Customer Service and Rapport
  • Accurate Money Handling

Languages

Ukrainian
Native language
Russian
Proficient
C2
English
Elementary
A2

Timeline

Waitress

Restaurant in Ukraine
01.2012 - 02.2022

Bachelor of Science - Electronic Instruments And Devices

Kharkiv National University of Radioelectronics

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Yuliia Momot