Yesmith Adriana Ochoa Arias
Hoensbroek
Overzicht
11
11
years of professional experience
7
7
years of post-secondary education
Werkervaring
Social Manager
Prosperidad Social
El Carmen de Bolivar
06.2025 - 01.2026
- Developed and implemented community engagement initiatives to promote social inclusion and empower vulnerable groups.
- Facilitated workshops and training sessions on social skills, conflict resolution, and community development.
- Coordinated with local organisations and government agencies to provide resources and support for disadvantaged populations.
Psychologist
Fudetcar
El Carmen de Bolivar
02.2021 - 12.2024
- Conducted psychosocial assessments to identify individuals' mental health needs and provided appropriate interventions.
- Developed and facilitated support groups aimed at promoting mental wellbeing and social integration.
- Collaborated with multidisciplinary teams to design personalised care plans addressing psychological and social factors.
Sales and Service Center
Claro
Cartagena
11.2014 - 11.2020
- Handled customer enquiries and complaints efficiently within the Claro Sales and Service Centre to ensure customer satisfaction.
- Managed the sales process of Claro products and services, consistently meeting or exceeding sales targets.
- Provided tailored advice to customers on various mobile plans, promotional offers, and value-added services.
- Collaborated with team members to develop and implement sales strategies that boosted revenue.
Opleidingen
Psychologist -
Universidad de San Buenaventura
Cartagena 01.2012 - 05.2019
Vaardigheden
- Customer service
- Team collaboration
- Psychosocial assessment
- Mental health support
- Psychological testing
Languages
Spanish
Bijna eerstetaalniveau
Portuguese
Elementair
English
Beginner
Tijdlijn
Social Manager
Prosperidad Social
06.2025 - 01.2026
Psychologist
Fudetcar
02.2021 - 12.2024
Sales and Service Center
Claro
11.2014 - 11.2020
Psychologist -
Universidad de San Buenaventura
01.2012 - 05.2019