Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yelyzaveta Moroz

Yelyzaveta Moroz

Amsterdam

Summary

Hi, I'm Yelyzaveta ! I'm currently a second -year student at university, and
recently moved to theAmsterdam to further my education and gain international experience. I'm excited to continue learning and growing, both personally and professionally, during my time in the Netherlands. from my experience, i have excellent time management skills combined with a superior knowledge of the customer service industry.

Overview

4
4
years of professional experience

Work History

Poke Perfect

Assistant Manager
01.2023 - Current
  • Served as a successtul leader, promoting and achieving store success
  • Encouraged employees to do their best, and increased store productivity
  • Assisted with payroll and distributed paychecks to employees.
  • Maintained a clean and organized environment, conducive to customer satisfaction.
  • Managed vendor services to ensure appropirate quantities of products were

Manager of Operations

Clothes Store
04.2019 - 08.2023
  • Motivated, trained, and disciplined employees to maximize performance.
  • Updated the store for new seasonal supplies
  • Work with documentation and taxes
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored customers for signs of security concerns and escalated issues to management.

Cashier

Clothes Store
07.2021 - 01.2022
  • Resolved customer complaints quickly to maintain customer satisfaction
  • Monitored store for suspicious activity and reported security concerns for prompt action.
  • Met customer needs through polite, friendly and attentive service.
  • Trained new cashier team members in customer service and money handling processes.
  • Performed cash, card and check transactions to complete customer purchases.

Education

BBA - Language Interpretation And Translation

MAUP Interregional Academy of Personnel Management
Kyev

High School Diploma -

Lyceum№1
Ukraine
06.2022

Fashion Modeling

Model School
Kremenchuk
05.2021

Skills

  • Responsible
  • Self-disciplined
  • Sociable
  • Flexibility
  • Ethics and loyalty
  • Fast Learner

Languages

Ukrainian, Russian
Native language
English
Upper intermediate
B2
Dutch
Elementary
A2
German
Beginner
A1

Timeline

Poke Perfect

Assistant Manager
01.2023 - Current

Cashier

Clothes Store
07.2021 - 01.2022

Manager of Operations

Clothes Store
04.2019 - 08.2023

BBA - Language Interpretation And Translation

MAUP Interregional Academy of Personnel Management

High School Diploma -

Lyceum№1

Fashion Modeling

Model School

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Yelyzaveta Moroz