Yehor Turenko
Purmerend
Summary
I have found my calling in providing exceptional customer service. My ability to build strong relationships, coupled with my passion for organization, makes me an ideal candidate for any role requiring a dedicated and results-oriented manager.
Overview
6
6
years of professional experience
Work History
Cleaning Supervisor
Merriot Hotel
05.2024 - Current
- Increased employee performance through effective supervision and training.
- Scheduled and prioritized tasks to staff, overseeing work completion.
Director in Own 3-rooms Mini Hotel
Self Employed
03.2021 - 02.2022
- Organized the construction of a hotel from scratch, including its launch and operations.
- Was responsible for hiring housekeepers and maintenance staff, interacting with guests and responding to their needs to ensure the highest level of service, and overseeing the material and technical base.
Director
"Water Tours Agency "AVT", Self-employed
05.2020 - 02.2022
- Planned the schedule of events.
- Provided care and management of the material and technical base.
- Interacted well with customers to build connections and nurture relationships.
Assistant Director
For Tourist Travel
03.2019 - 02.2022
- Assisted in recruiting, hiring and training of team members.
- Planned the schedule of events.
- Provided care and management of the material and technical base.
Branch Manager
Financial Organization "Credit Market"
09.2018 - 11.2018
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Education
Bachelor of Economics - Business And Managerial Economics
National University of Shipbuilding
Kherson, Ukraine06.2008
Skills
- Teamwork and Collaboration
- Communication and Interpersonal Skills
- Reliability and punctuality
- Workforce Management
- Performance Management
- Analytical Thinking
- Self Motivation
Languages
English
Limited Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Cleaning Supervisor
Merriot Hotel
05.2024 - Current
Director in Own 3-rooms Mini Hotel
Self Employed
03.2021 - 02.2022
Director
"Water Tours Agency "AVT", Self-employed
05.2020 - 02.2022
Assistant Director
For Tourist Travel
03.2019 - 02.2022
Branch Manager
Financial Organization "Credit Market"
09.2018 - 11.2018
Bachelor of Economics - Business And Managerial Economics
National University of Shipbuilding
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