Yara NAIDOO
Rotterdam
Summary
- 10+ years experience in project management, process improvement and financial analysis the telecommunications sector, leading teams of up to 15 people.
- Consistently delivered projects on time and within budget, resulting in a 90% project success rate and over $20M in revenue.
- Proven track record of successfully streamlining business operations and reducing costs, resulting in a 50% operational efficiency and 25% reduction in cost.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Key Account Manager
HONOR
09.2021 - 09.2022
- Achieved successful contract negotiations within 2 months, negotiated terms for staggered integration resulting in start-up savings of $5m
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities, unlocking additional 25% sales revenue.
- Created sales forecasts to target daily, monthly and yearly objectives, awarded HONOR Star for exceeding sales targets by 20% and being Top Account.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts, grew brand to 3% market share in SA.
Commercial Manager
MTNSA
06.2019 - 04.2021
- Conducted thorough market analysis to inform decision-making and drive business growth by 2%.
- Negotiated contracts, pricing and support with suppliers, securing favorable terms that resulted in significant cost savings of 10% YoY.
- Implemented lean principles throughout the organization's supply chain operations, contributing to cost savings initiatives and reduction of slow moving and obsolete stock by 90%.
Portfolio Manager
MTNSA
01.2018 - 05.2019
- Managed eco-system partnerships, portfolio roadmaps, product ranging & life cycle, GTM strategies, product differentiation, device P&L budget of $500M, operational planning, performance reports to drive best in class customer experience and achieve strategic business objectives.
- Facilitated portfolio performance review and implemented new strategies, which reduced working capital by 10% through targeted SKU selection.
- Proactively communicated changes in market conditions that warranted adjustments within portfolios, minimizing potential losses or missed opportunities by 15%.
- Implemented a new product lifecycle management (PLM) framework, reducing product launch times by 50% and enabling monthly price changes.
Channel Demand Coordinator
MTNSA
05.2013 - 12.2017
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment across sales, marketing, IT and finance, improving market response time by 25%.
- Monitored actual sales performance against forecasts, adjusting plans as necessary to ensure optimal inventory levels are maintained, increased forecast accuracy by 5%.
- Proposed and implemented the BROMS (Branded Retail Oder Management System) which enabled stock ordering by stores in real time, which reduced inventory cost by 10%.
- Wrote the business & technical requirements, use & test cases, reviewed the user guides and coordinated end-user testing.
Accessory Specialist (Job Rotation)
MTNSA
09.2014 - 01.2016
- Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness, resulting the creation of the accessory business unit.
- Optimized inventory control, reducing stock and improving cost efficiency, increasing sales by 80% YoY.
- Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues, saving company from potential legal action.
- Enhanced strategic planning processes with comprehensive market analysis, identifying key growth opportunities, exceeding revenue target by 100% in 3 months.
- Presented progress reports regularly to senior management during project updates meetings.
Device Specialist (Job Rotation)
MTNSA
05.2014 - 08.2014
- Managed product life cycle, channel updates on product changes to mitigate the impact on the budget, sales, and supply.
- Delivered executive level updates on technology status.
- Supported 20 sales teams with technical knowledge, contributing to increased revenue through successful client engagements.
- Collaborated with engineers to identify and resolve recurring device malfunctions.
- Implemented advanced data analytics tools to better understand customer behavior and preferences.
Pricing Administrator
MTNSA
07.2009 - 04.2013
- Reduced pricing discrepancies by diligently monitoring and updating pricing data in the system.
- Led the development and launch of tools and templates for price updates, resulting in a 75% increase in pricing update speed and a 25% reduction in errors.
- Business SME for a $10M billing system implementation and rollout, defined scope of work and conducted user acceptance testing.
Education
Bachelor of Science Degree in Informatics -
University of South Africa (UNISA)
South AfricaSkills
- Data Analysis
- Project Management
- Business process improvement
- Excel
- PowerPoint
- Power BI
- SharePoint
- Oracle ERP
- C
- VBNet
- SQL
- Python
Languages
English
Proficient
C2
Afrikaans
Elementary
A2
Dutch
Beginner
A1
Certification
- MBA, The PowerMBA, 2023
- Basics in Project Management Certificate, UNISA, 2016
- BHV Training, 2024
Hobbies and Interests
- Knitting
- Baking
- Cooking
- Gaming
- Gardening
- Pet Sitting
Volunteer Experience
- Voedselbank Rotterdam Regional DC: Volunteering at the Food Bank provides me with the opportunity to learn more about the Dutch culture through interactions with my colleagues and practice my Dutch, all while providing a meaningful service to the lower income communities within South Holland.
- Fostering for animal rescue: I have the opportunity to explore new neighborhoods, meet and engage with various animal lovers while working with animals who would otherwise be left on the streets fighting for survival.
Timeline
Key Account Manager
HONOR
09.2021 - 09.2022
Commercial Manager
MTNSA
06.2019 - 04.2021
Portfolio Manager
MTNSA
01.2018 - 05.2019
Accessory Specialist (Job Rotation)
MTNSA
09.2014 - 01.2016
Device Specialist (Job Rotation)
MTNSA
05.2014 - 08.2014
Channel Demand Coordinator
MTNSA
05.2013 - 12.2017
Pricing Administrator
MTNSA
07.2009 - 04.2013
Bachelor of Science Degree in Informatics -
University of South Africa (UNISA)
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