Yana Dotsenko
Veenendaal
Summary
Demonstrate strong communication and teamwork skills with proven ability to quickly adapt to new environments. Proactive and open minded, motivated to evolve new professional skills. Bring positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Neurocoach
Cortexgenius
10.2024 - Current
- Working with neurofeedback software and EEG systems
- Interpreting data and ajusting protocols for the clients
- Building trust by understanding clients concerns and emotional needs
- Helping clients define and pursue clear, realistic goals
- Identifying stress triggers and introducing adaptive coping mechanisms
- Guiding clients in mindfullness or relaxation techniques to enhance neurofeedback techniques
- Supporting improvements in sleep, diet, excercise to complement brain training
Yoga and Fitness Instructor, Wellness Coach
Volunteer Experience
03.2024 - Current
- Online and offline yoga and sport activities
- Mindfulness and relaxation practices
- Breathwork
- Meditation
- Women coaching circles
Owner
Private Kindergarten CHARIVNY KROLIK
10.2013 - 01.2025
- Built of the project from zero
- Hired trained, and managed a high-performing team of employees
- Managed day-to-day business operations: education process, food, client service, documents and financials ensuring all tasks were completed accurately and efficiently by team members
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implementing not standard initiatives and creative ideas, inviting native speakers and practicing multilingual environment.
- Organization of special activities and events for kids.
- Development of online education services for children and parents.
- Control of reconstruction and improvement processes.
Sales Department
Meat company JAN ZANDBERGEN
05.2023 - 10.2023
- Making sales and purchase orders for clients and suppliers (EU and UK)
- Assistance in logistics and transporting processes (raw materials from Ukraine and Poland)
- Visiting fairs
- Stock control
- Assistance to sales managers
Event and Promotion Manager
Event Agency DIVA PRODUCTION STUDIO
09.2010 - 07.2013
- Pre-event organisation
- Planning an event that meets the stated objectives
- Working out event budget and logistics (venue, catering, etc)
- Managing an effective event marketing campaign
- Advertising and promotion
- On-the-day management
- Ensuring that on the day logistics are running smoothly (catering, venue, equipment)
- Managing event staff to help mark attendance, run speeches, provide attendee support, collectsign ups etc
- Post-event communication, reporting & analysis
- Analysing feedback and report data to measure whether event goal was achieved
VIP client manager
UKRAINIAN MEDIA HOLDING, VIP Clients Department
09.2006 - 08.2009
- Cooperated with VIP clients: McDonalds, Duracell, Nokia, Nestle, Raiffeisen and other
- Created and execute sponsorship and direct advertising media plans considering clients goals and audience
- Coordinated with internal teams to deliver tailored solutions for diverse client needs.
- Fostered long-term partnerships with effective communication and personalized service.
- Partnership with advertising agencies and media buyers
- Achieve growth and hit sales targets by successfully managing the sales processes
- Control dead lines and work in fast-pace environment
Sales Manager
Radiostation EUROPA PLUS, advertising department
10.2004 - 08.2006
- Execute cold calls and create base of clients
- Produce direct advertising and sponsorship media plans
- Work with radio research data and analyze it to make productive advertising campaigns
- Cooperate with advertising agencies and media buyers
- Maintain long-lasting customer relationship
- Advertising documents control
- Ensure timely advertising billing and customer payments
- Colaborate with different departments to create effective advirtising campaigns
- Experience managing multiple projects, working in fast-pace and deadline-driven environment
Advertising Manager
Business Magazine KYIVSKIY CAPITALIST
11.2003 - 10.2004
- Search of new customers and sale of advertising space
- Assistance with ad design and text writing
- Create presentations about competitive advantages among other business prints
- Develop effective media plans for direct advertising and promotion articles
- Maintain client documentation and ensure customers payments
Hostess/Waiter
Luxury Restaurant LIPSKIY OSOBNYAK
07.2001 - 11.2002
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Increased sales significantly by upselling higher-end products to customers.
Education
Bachelor - Business Administration And Management
International Christian University
Kiev, Ukraine06-2003
Skills
- Organizational skills
- Decision-making
- Problem solving
- Customer service
- Teamwork and collaboration
- Positive attitude
- Attention to details
- Flexible and adaptable
- Eager to learn
- Multitasking
LANGUAGES
Ukrainian native, English fluent, Russian fluent, Polish can understand, Dutch A1
Hobbies and Interests
Travelling, reading, arts, sports, dances, yoga, mindfullness, psychology
Certification
Ashtanga Yoga Teacher Training
Timeline
Neurocoach
Cortexgenius
10.2024 - Current
Yoga and Fitness Instructor, Wellness Coach
Volunteer Experience
03.2024 - Current
Sales Department
Meat company JAN ZANDBERGEN
05.2023 - 10.2023
Owner
Private Kindergarten CHARIVNY KROLIK
10.2013 - 01.2025
Event and Promotion Manager
Event Agency DIVA PRODUCTION STUDIO
09.2010 - 07.2013
VIP client manager
UKRAINIAN MEDIA HOLDING, VIP Clients Department
09.2006 - 08.2009
Sales Manager
Radiostation EUROPA PLUS, advertising department
10.2004 - 08.2006
Advertising Manager
Business Magazine KYIVSKIY CAPITALIST
11.2003 - 10.2004
Hostess/Waiter
Luxury Restaurant LIPSKIY OSOBNYAK
07.2001 - 11.2002
Bachelor - Business Administration And Management
International Christian University
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