Xinying Su
The Hague
Summary
Have more than 4 years working experience, highly resistant to pressure and independent working ability. Easy-going and adaptable, with a strong sense of responsibility and good team-spirit. Work well with a multicultural and diverse work force. Keen to learn and absorb new knowledge.
Overview
6
6
years of professional experience
Work History
Sales Executive
Innobio Europe B.V.
05.2022 - 05.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Keep aware of industry trends, competitor activities and market status in order to identify new business opportunities and adjust sales strategies accordingly.
- Build and cultivate strong relationships with existing customers, develop an in-depth understanding of their needs and preferences, and provide excellent customer service.
Fashion Editor Assistant
Ecentime
09.2021 - 04.2022
- Collect information on fashion discounts and analyze the benefits from different discounts.
- Adjust the timeliness and strength of different discounts and make product selection.
- Created social media strategies to focus on interaction and engagement, drive traffic and increase awareness.
Front Office
Penha Longa Resort
03.2020 - 07.2020
- Using Opera PMS and SAP collect order from different channel (booking.com, hotel official website)
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Marketing assistant
CHAO Hotel
03.2017 - 05.2018
- Promote rooms in different channels and make plans.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Collect customer satisfaction surveys and improve the quality of products and services.
Education
Master of Arts - International Business in Hotel Management
Swiss Hotel Management School
Switzerland02.2022
Postgraduate - International Hotel Operations Management
Swiss Hotel Management School
Switzerland06.2020
Bachelor of Arts - Accounting And Finance
Saxion University of Applied Science
Netherlands06.2019
Bachelor of Arts - Accounting And Finance
Beijing Jiao Tong University
China06.2018
Skills
- Adobe Premiere Pro
- Microsoft Excel
- Opera PMS
- Adobe Photoshop
- Sales and Marketing
- Quote and Proposal Management
- Business Development and Planning
- Database Management
- Schedule Coordination
Languages
Chinese (Mandarin)
Native language
English
Advanced
C1
Dutch
Elementary
A2
French
Beginner
A1
Korean
Beginner
A1
Timeline
Sales Executive
Innobio Europe B.V.
05.2022 - 05.2023
Fashion Editor Assistant
Ecentime
09.2021 - 04.2022
Front Office
Penha Longa Resort
03.2020 - 07.2020
Marketing assistant
CHAO Hotel
03.2017 - 05.2018
Master of Arts - International Business in Hotel Management
Swiss Hotel Management School
Postgraduate - International Hotel Operations Management
Swiss Hotel Management School
Bachelor of Arts - Accounting And Finance
Saxion University of Applied Science
Bachelor of Arts - Accounting And Finance
Beijing Jiao Tong University
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