Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Websites, Portfolios and Profiles
Timeline
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Xiaoming Dou

Xiaoming Dou

Amsterdam,Amsterdam, Netherlands

Summary

Experienced Communications professional with a passion for crafting impactful narratives and fostering meaningful connections to drive positive change. Proficient in multimedia content strategy, storytelling, and hands-on content creation, with a proven ability to engage diverse audiences across platforms.

Overview

13
13
years of professional experience

Work History

Communications Manager (Internal Comms)

Tencent
Amsterdam
2023.10 - Current

Tencent is a multinational technology and entertainment conglomerate and holding company. It is one of the highest grossing multimedia companies in the world based on revenue.

  • Internal Communication: Strategised and created internal communications content for internal global monthly all-hands, and hosted sessions that enhance alignment, culture, and engagement.
  • Leadership Partnership: Partnered with regional business leaders and teams, to advise senior leaders to communicate in a clear way.
  • Purpose-Driven Campaign: Designed and executed global internal campaigns highlighting innovation, sustainability, and people initiatives to foster alignment and shared purpose.
  • Event Communication: Led planning and implementation event comms for global internal events such as SPARK sharing, Tech Workshops, ensuring impactful outcomes at each stage
  • Project & Program Management: Led cross-regional internal initiatives from planning to delivery - coordinating timelines, budgets, and reporting for measurable outcomes.
  • Measurement & Insights: Implemented analytics tools to track engagement metrics, gather employee feedback, and improve communication effectiveness.

Communications Coordinator (Internal comms)

Tencent
Shenzhen
2021.09 - 2023.09
  • Internal Communication: Developed toolkits, including video and written content for leadership briefings, and internal updates to guide employees through restructuring and transformation initiatives.
  • Global Coordination: Worked across business units and time zones to ensure communication consistency and alignment.
  • Employee Engagement: Managed recognition programs, internal campaigns, and events designed to build pride and connection.
  • Project Management: Oversaw multiple cross-departmental communication projects, balancing creativity, precision, and deadlines.
  • Insights & Reporting: Delivered communication effectiveness reports and led survey analysis to identify improvement opportunities.

Cabin Crew

Emirates Airline
Dubai
2014.06 - 2019.08

Emirates Airline is a global aviation leader and one of the world's largest and most prestigious airlines, setting industry benchmarks in service excellence, innovation, and international connectivity.

  • Communications:Supported internal and team communications across a global organization with over 20,000 employees. Acted as liaison between crew teams and operational leadership to maintain alignment, transparency, and team cohesion.
  • Cross-cultural Engagement: Developed a deep understanding of cross-cultural engagement and professional integrity in a highly diverse, international environment.
  • Stakeholder Management: Engaged in high-level stakeholder management, ensuring alignment with corporate goals and driving business performance.

Multimedia Journalist

Hong Kong Satellite Television
Hong Kong
2013.04 - 2014.05

Hong Kong Satellite Television is a prominent broadcaster delivering diverse news, entertainment, and cultural programming to audiences across Greater China and beyond.

  • Content Production: Produced bilingual multimedia stories and digital content for the evening LIVE news program, reaching a broad international audience.
  • Storytelling: Built strong writing, storytelling, and narrative design skills, now applied to internal communications and brand storytelling.

Education

Master of Arts - Journalism, Media and Globalization

CITY UNIVERSITY OF LONDON
London, UK
06.2021

Master of Arts - Journalism, Media and Globalization

AARHUS UNIVERSITY
Aarhus, Denmark
06.2020

Bachelor of Arts - Broadcast Journalism & English Studies

GUANGDONG UNIVERSITY OF FOREIGN STUDIES
Guangzhou, China
06.2013

Skills

  • Microsoft Office & Google Suite
  • VIVA ENGAGE
  • Visual, Video Editing & Editorial Design
  • Canva
  • Adobe Suite
  • FinalCut Pro
  • Data Analysis and Visualisation
  • Meltwater
  • Excel
  • Tableau

Languages

English
Dutch
Chinese
Cantonese

Hobbies and Interests

  • Tennis
  • Pilates
  • Concerts
  • Museums
  • Volunteering

Websites, Portfolios and Profiles

https://www.linkedin.com/in/ailly-xiaomingdou/

Timeline

Communications Manager (Internal Comms)

Tencent
2023.10 - Current

Communications Coordinator (Internal comms)

Tencent
2021.09 - 2023.09

Cabin Crew

Emirates Airline
2014.06 - 2019.08

Multimedia Journalist

Hong Kong Satellite Television
2013.04 - 2014.05

Master of Arts - Journalism, Media and Globalization

CITY UNIVERSITY OF LONDON

Master of Arts - Journalism, Media and Globalization

AARHUS UNIVERSITY

Bachelor of Arts - Broadcast Journalism & English Studies

GUANGDONG UNIVERSITY OF FOREIGN STUDIES
Xiaoming Dou