Xerxes
Hoorn
Summary
Dynamic professional with over 8 years of diverse experience in hospitality and customer service, poised to excel as a Manager. Demonstrated expertise in leading teams, managing operations, and enhancing customer experiences in high-pressure environments. Proficient in fostering teamwork and collaboration, ensuring seamless service delivery while maintaining high standards. A proven ability to adapt quickly and problem-solve effectively, committed to creating unforgettable experiences for VIP guests. Strong leadership skills, combined with a solid background in managing bar and service operations, position well for driving success in a premium hospitality setting.
Overview
24
24
years of professional experience
Work History
Event Organizer
Self-employeed
10.2022 - 05.2025
- Managed budgets for multiple events, ensuring cost-effective allocation of resources and maximizing returns on investment.
- Successfully managed a team of employees to provide exceptional support during events, fostering a positive work environment and efficient task completion.
- Negotiated favorable contracts with vendors, securing high-quality services at competitive rates.
- Managed event logistics and operations.
Private Business Owner
Xerxes Impex
06.2020 - 02.2023
- Private business owner of a e-commerce shop.
- Preparing and shipping of orders
- Customer service by phone,e-mail and Whatsapp
- Administration
- Advertising
- Supervising my employee's
Bartender
Escape B.V.
02.2016 - 02.2020
- Served in a bar role, handling various responsibilities to maintain operations and customer satisfaction.
- Managed bar duties including serving drinks and maintaining cleanliness.
- Handled cash register operations efficiently and accurately.
- Performed cleaning tasks to ensure a hygienic environment.
- Acted as a support staff, assisting in various bar-related functions.
Recruiter
Consolid
10.2014 - 07.2015
- Served as a recruiter responsible for managing the candidate selection process at Consolid.
- Conducted phone interviews with prospective candidates to assess qualifications and fit for roles.
- Evaluated and screened applicants to identify suitable candidates for various positions.
- Facilitated job interviews to further assess candidate capabilities and alignment with company needs.
- Performed administrative duties related to recruitment processes and candidate management.
- Provided support and answered inquiries from candidates regarding the application process and job details.
Bezorger
Albert Heijn
06.2014 - 10.2014
- Delivered groceries for Albert Heijn, managing customer interactions and maintaining a clean environment.
- Executed grocery delivery services, ensuring timely and accurate fulfillment of orders.
- Processed customer transactions efficiently, enhancing the shopping experience.
- Performed cleaning duties to uphold store standards and ensure a pleasant atmosphere.
Sales Adviseur
De Block
10.2009 - 11.2013
- Served as a Sales Advisor at De Block, providing customer support and managing sales processes.
- Advised customers on the purchase of new electronic products, enhancing their shopping experience.
- Performed cash register operations, ensuring accurate transactions and customer satisfaction.
- Maintained inventory levels in the warehouse, contributing to efficient stock management.
Leraar engels
Tabor College Oscar Romero
09.2012 - 08.2013
- Taught English at Tabor College Oscar Romero, focusing on language skills and literature appreciation.
- Developed lesson plans that aligned with curriculum standards and catered to diverse learning styles.
- Assessed student performance through various evaluation methods, providing constructive feedback to encourage improvement.
- Facilitated classroom discussions that promoted critical thinking and engagement with literary texts.
- Managed administrative tasks related to student records and curriculum documentation.
Bezorger
Al Pacino Pizzaria
05.2006 - 10.2009
- Served as a delivery driver and pizza maker at Al Pacino Pizzaria, focusing on customer service and food preparation.
- Delivered pizzas promptly to customers, ensuring satisfaction with timely service.
- Prepared pizzas according to established recipes, maintaining quality and consistency.
- Performed cleaning duties to uphold hygiene standards in the kitchen and dining areas.
- Handled transactions with customers, processing payments accurately and efficiently.
Barman
De Kaasmarkt
05.2007 - 08.2008
- Served in a bar role, handling various responsibilities to maintain operations and customer satisfaction.
- Managed bar duties including serving drinks and maintaining cleanliness.
- Handled cash register operations efficiently and accurately.
- Performed cleaning tasks to ensure a hygienic environment.
- Acted as a support staff, assisting in various bar-related functions.
Bezorger
De Telegraaf
02.2001 - 02.2003
- Fulfilled the role of delivery personnel by distributing newspapers in the designated area.
- Delivered newspapers to subscribers on a consistent schedule.
- Maintained punctuality and reliability in the delivery process.
- Ensured accurate distribution of newspapers to the correct addresses.
- Provided customer service by addressing any delivery-related inquiries.
Education
English Literature And Culture - Education
University of Amsterdam
Amsterdam06-2018
Bachelor - Management, Economics and Law
Amsterdam University of Applied Sciences
01.2013
Havo - Economie
OSG West-Friesland
01.2007
Mavo - Economie & Maatschappij
OSG West-Friesland
01.2005
Skills
- Ability to Work Under Pressure
- Problem Solving
- Teamwork
- Communication
- Fast Learner
- Leadership
- Team Collaboration
- Time Management
- Customer Service
- Entertainment booking
- Budgeting and finance
- Staff management
Languages
Nederlands
Engels
Duits
Languages - Dutch (native) - English (fluent) - Farsi - German
Languages
- Dutch (native)
- English (fluent)
- Farsi
- German
Timeline
Event Organizer
Self-employeed
10.2022 - 05.2025
Private Business Owner
Xerxes Impex
06.2020 - 02.2023
Bartender
Escape B.V.
02.2016 - 02.2020
Recruiter
Consolid
10.2014 - 07.2015
Bezorger
Albert Heijn
06.2014 - 10.2014
Leraar engels
Tabor College Oscar Romero
09.2012 - 08.2013
Sales Adviseur
De Block
10.2009 - 11.2013
Barman
De Kaasmarkt
05.2007 - 08.2008
Bezorger
Al Pacino Pizzaria
05.2006 - 10.2009
Bezorger
De Telegraaf
02.2001 - 02.2003
Havo - Economie
OSG West-Friesland
Mavo - Economie & Maatschappij
OSG West-Friesland
English Literature And Culture - Education
University of Amsterdam
Bachelor - Management, Economics and Law
Amsterdam University of Applied Sciences
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