Wojciech Bednarek
Chorzów
Summary
Dynamic professional with expertise in customer service and team collaboration, complemented by strong computer proficiency and call centre software usage. Demonstrates adeptness in data verification procedures and partial Office suite handling, alongside Adobe software expertise for graphic design and printing. Skilled in audio editing and mastering, with a solid foundation in English language proficiency. Career goals include leveraging these skills to enhance operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work history
Customer advisor
Concentrix
Katowice
2025.11 - Current
- Ensured smooth store operations by coordinating with the team effectively.
- Developed rapport with customers for improved loyalty and repeat business.
- Stayed updated on company policies, enabling accurate information dissemination to customers.
- Delivered personalised service to each client, fostering trust and loyalty.
Data encoder
Archicoc S.A.
Chorzów
2023.12 - 2025.11
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Gas station attendant
Stacja benzynowa S1
Chorzów
2022.10 - 2023.11
- Managed stock levels for optimal store performance.
- Collaborated with team members for efficient store operations.
- Contributed to sales targets through active promotion of products.
Education
Technikum Mechaniczno-Elektryczne - Technik grafiki komputerowej i poligrafii cyfrowej
im. Nikoli Tesli
ChorzowieSkills
- Team collaboration skills
- Computer proficiency
- Call centre software usage
- Customer Service
- Data verification procedures
- Partial Office suite handling
- Adobe software expertise
- Graphic design and printing knowledge
- Audio editing and mastering
- English language proficiency
- Cash register operation and invoicing
Languages
Polish
Native
English
Fluent
Portuguese
Beginner
Disclaimer
I hereby give my consent for the processing of my personal data for the purposes necessary to carry out the recruitment process (in accordance with the Act of 10 May 2018 on the protection of personal data and with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (GDPR)).
Timeline
Customer advisor
Concentrix
2025.11 - Current
Data encoder
Archicoc S.A.
2023.12 - 2025.11
Gas station attendant
Stacja benzynowa S1
2022.10 - 2023.11
Technikum Mechaniczno-Elektryczne - Technik grafiki komputerowej i poligrafii cyfrowej
im. Nikoli Tesli