William Essibrah
Windsor
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
4
4
years of professional experience
Work History
Customer Service Representative (CO-OP)
GoodLife Fitness
Banwell, Tecumseh, ON
01.2020
- - Provided exceptional customer service at the front desk, warmly greeting members and assisting with inquiries.
- - Operated tanning equipment, ensuring a safe and pleasant experience for members.
- - Maintained cleanliness and orderliness of gym equipment to enhance the comfort and presentation of the facility.
- - Managed laundry duties, including the washing and distribution of towels.
Hard Laborer
Miller Waste Systems
Windsor, ON
06.2025 - Current
- Minimized delays due to inclement weather conditions by proactively preparing worksites for adverse situations such as rainstorms or extreme temperatures.
- Maintained high-quality standards with attention to detail while performing various hard labor tasks such as digging trenches or pouring concrete foundations.
- Upheld a strong work ethic by consistently arriving on time, prepared for each day''s tasks, and maintaining a high level of focus throughout the workday.
- Displayed adaptability in mastering new tasks quickly to accommodate changes in project requirements or shifting priorities.
Infill Setting
Erie Architecture
Lakeshore, ON
01.2025 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated ability to understand blueprints,
General Labourer
Can Art
Lakeshore, ON
09.2022 - 12.2022
- - Efficiently packed aluminum products into crates for shipping, ensuring product quality and safety.
- - Thrived in a fast-paced manufacturing environment, meeting or exceeding daily production targets.
- - Collaborated with team members to maintain a smooth workflow and contribute to overall productivity.
General Labourer
AP Plasman
Lasalle, ON
05.2021 - 08.2022
- Worked on the assembly line, inspecting and assembling car parts.
- Thrived in a fast-paced manufacturing environment, ensuring product quality and safety.
- Collaborated with team members to maintain a smooth workflow and contribute to overall productivity.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Bachelor of Arts - Sociology
University of Windsor
Windsor, ON10-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Microsoft outlook
- Team development
Timeline
Hard Laborer
Miller Waste Systems
06.2025 - Current
Infill Setting
Erie Architecture
01.2025 - 05.2025
General Labourer
Can Art
09.2022 - 12.2022
General Labourer
AP Plasman
05.2021 - 08.2022
Customer Service Representative (CO-OP)
GoodLife Fitness
01.2020
Bachelor of Arts - Sociology
University of Windsor