Facilitated weekly English language sessions for Arabic-speaking women to build confidence in grammar, vocabulary, and conversation.
Designed and adapted lesson activities to suit learners’ needs and varying proficiency levels.
Provided guidance and support to a group of 15 women, answering questions about English and life in Canada.
Encouraged a supportive and engaging classroom environment that promoted participation and cultural exchange.
MUCEP Student Positions
Memorial University of Newfoundland
05.2025 - 08.2025
Food Bank Assistant
Was responsible for assembling ~45 food hampers twice weekly (Mondays and Thursdays) to support students and families facing food insecurity.
Completed assigned preparation tasks, such as pre-bagging items (e.g., tampons, pads, butter) in weekly portions
Sustainability Office Assistant
Conducted a campus bike survey to support sustainable transportation initiatives.
Monitored University Centre waste stations, ensuring bins were properly bagged and labeled for recycling, garbage, and paper to improve compliance and reduce contamination.
Recycled batteries align with environmental health and safety practices.
Customer Service
Walmart
07.2019 - 06.2021
Sorted shelves, Cashier, Online Orders, Greeter.
Was responsible for a wide range of tasks, from answering customer inquiries to resolving complaints.
Managed a high volume of customer inquiries and resolved complaints, ensuring a high level of customer satisfaction.
Assisted customers in locating products and provided recommendations, contributing to increased sales.
Demonstrated strong professionalism and interpersonal skills, creating a welcoming environment for customers.
Collaborated with team members to ensure efficient store operations and maintain organized work areas.
Wood Surface Treatment Specialist
Sutreen Hardwoods
01.2021 - 05.2021
Was responsible for sanding and finishing wooden surfaces to a smooth and even texture.
Removed old finishes, such as paint or varnish, from wood
Applied sealants or other finishing products to wooden surfaces, using brushes or spray guns
Maintained sanding equipment and kept work areas clean and organized.
Worked with team members to meet project deadlines and deliver exceptional service.
Education
Bachelor of Commerce - Business Administration
Memorial University of Newfoundland
St. John's, NL
05-2026
High School Diploma -
Gander Collegiate
Gander
06.2021
Skills
Proven ability to build and maintain strong customer relationships
Skilled in identifying customer needs and providing effective solutions
Fluent In English and Arabic
Experienced in working collaboratively in diverse team environments
Able to prioritize tasks and manage multiple responsibilities efficiently
Proficient in Microsoft Office
Teamwork and collaboration
Excellent communication
Active listening
VOLUNTEER EXPERIENCE
Through my communication skills, I translated documents for newcomers to Canada and performed more activities, such as going to doctors’ appointments/ meetings and providing information about the NLESD system.
Tutored children in need, ages 5 to 12.
Seniors home: Greet, Guide, and assist patients. Have weekly visits and play games with the seniors.
Customer Service Representative at Government of Antigua & Barbuda Ministry of EducationCustomer Service Representative at Government of Antigua & Barbuda Ministry of Education