Paula Veghini

• Managed month-end closing process using ERP/SAP4 HANNA, Blackline, and Oracle/HFM, ensuring accuracy and timeliness.
• Led balance sheet reconciliation and analysis of provisions and prepaid accruals, maintaining compliance with IFRS standards.
• Developed desktop procedure manuals to streamline processes and improve efficiency.
• Supported reporting of non-financial KPIs, payroll, IC reconciliation accounts, and Fixed Assets.

• Created an open communication culture within the team, leading to improved collaboration and productivity.
• Delegated tasks effectively, setting clear deadlines for internal team members to ensure timely project completion.
• Monitored team performance metrics and provided coaching to address training needs, resulting in a 15% increase in overall team efficiency.

• Managed menu planning and pricing to maintain quality standards and budgets.
• Oversaw supply ordering, team staffing, and quality control for food and beverages.
• Led Front of House duties, including reservations, orders, table preparation, and customer service.
• Trained team on food preparation, customer service, and resolving queries.

• Assisted in meeting branch performance standards by overseeing banking services and ensuring excellent customer service.
• Managed staffing procedures to ensure equitable salary structure and reasonable staff assignments.
• Coordinated communication with branch staff to enhance operational efficiency.