WENCE NIWAMANYA
Dubai ,Al barsha 1.
Summary
Experienced sales professional focused on driving revenue and building strong customer relationships. Consistently exceed sales targets through strategic planning, persuasive communication, and market analysis. Skilled in identifying client needs and delivering tailored solutions.
Equipped with adequate knowledge and skills from experience having been working in very fast passed environments both on current job and my past job experiences.
Overview
6
6
years of professional experience
Work history
Sales representative
VIVA SUPERMARKET UAE ( LANDMARK GROUP)
Dubai , Albarsha 1
2025.03 - Current
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Processed payments swiftly for improved customer experience.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Managed queue effectively during peak hours for seamless checkout process.
- Resolved customer complaints professionally leading to higher retention rates.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Greeted each customer warmly, creating a friendly shopping environment.
- Trained new cashiers on store policies and procedures to maintain standards.
- Packaged customer items carefully, ensuing merchandise safety.
- Boosted product visibility by creating appealing displays.
- Ensured accurate pricing and labelling of all products on display.
- Analysed sales reports, implemented effective merchandise strategies accordingly.
Food Runner
Shelton hotel
UGANDA , KAMPALA
2023.04 - 2024.12
- Delivered excellent service by understanding and meeting specific dietary needs or preferences of guests.
- Supported kitchen staff by transferring dishes, utensils and cooking equipment efficiently.
- Provided an enjoyable dining experience for customers by addressing any issues swiftly and professionally.
- Increased efficiency in the kitchen through effective coordination between front-of-house and back-of-house teams.
- Prepared tables for next guests to ensure quick turnover rate in busy periods.
- Assisted waitstaff in taking orders when needed, ensuring accurate relay of information to the kitchen team.
Loans officer
FINNOVEX MICROFINANCE
UGANDA , KAMPALA
2020.02 - 2023.02
- Actively participated in community engagement initiatives fostering good relations between the force and local residents.
- Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
- Performed thorough investigations into reported incidents, leading to accurate record-keeping.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Evaluated loans applicants and issued out loan money to the eligible candidates
Education
UGANDA ADVANCED CERTIFICATE OF EDUCATION( UACE) -
St. Henry's college kitovu.
Masaka 11.2017
UGANDA CERTIFICATE OF EDUCATION ( U.C.E) -
St. Joseph's Vocational School
MBARARA 11.2015
Skills
- Sales cycle understanding
- Customer satisfaction focus
- Building client trust
- Result-Oriented approach
- Knowledge of sales psychology
- Patience with customers
- Fast-Paced environment adaptation
- Dedication to cleanliness
Languages
English
Advanced
C1
Timeline
Sales representative
VIVA SUPERMARKET UAE ( LANDMARK GROUP)
2025.03 - Current
Food Runner
Shelton hotel
2023.04 - 2024.12
Loans officer
FINNOVEX MICROFINANCE
2020.02 - 2023.02
UGANDA ADVANCED CERTIFICATE OF EDUCATION( UACE) -
St. Henry's college kitovu.
UGANDA CERTIFICATE OF EDUCATION ( U.C.E) -
St. Joseph's Vocational School