Warren Charles
Disbursements Agent
Johannesburg
Summary
A results-driven financial management professional with a strong focus on risk mitigation, document verification, and operational risk management. Skilled in applying research methodologies, conducting investigations, and providing specialist advice in alignment with regulatory frameworks. Eager to leverage 3+ years of experience in disbursements to drive operational risk management and ensure adherence to compliance standards. Proven ability to analyze data, minimize business risks, and support decision-making in a collaborative environment.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Disbursements Agent
Liberty
05.2021 - Current
- Applied comprehensive research methodologies to verify authenticity of financial documents, contributing to risk reduction and cost efficiency
- Analyzed risk profiles related to retirement fund withdrawals and Section 14 transfers, mitigating potential operational risks
- Conducted detailed investigations to establish and verify facts, leading to the identification and reduction of business risks
- Provided specialist advice on financial regulations and standards, ensuring appropriate solutions were implemented
- Collaborated with cross-functional teams to improve process efficiencies and deliver high-quality service
- Solved system-related issues, demonstrating proficiency in problem-solving and adhering to compliance standards.
Education
Bachelor's Degree - Financial Management
MANCOSA
11.2025
FETC Long Term Insurance, NQF Level 4 -
INSETA
07.2021
Business Writing Skills Program -
Masterstart Skill - Richfield
02.2023
Logistics and Supply Chain Management Practice - undefined
WITS Digital Campus
Skills
- Operational Risk Management: Monitoring and mitigating risks, adhering to compliance and regulatory frameworks
- Document Verification & Analysis: Conducting thorough investigations to verify documents, including financial statements
- Risk Identification & Mitigation: Identifying business risks and developing strategies to minimize them
- Research & Information Gathering: Utilizing research tools and methodologies for decision support and problem-solving
- Process Improvement: Enhancing operational efficiencies through targeted interventions
- Regulatory Compliance: Ensuring alignment with governance standards and minimizing potential business risks
- Customer Relationship Management: Maintaining high-quality customer service and adhering to Treating Customers Fairly (TCF) principles
- Cross-functional Team Collaboration: Working effectively across teams to achieve business objectives
Certification
Risk Management Fundamentals
References
Available upon request
Timeline
Disbursements Agent
Liberty
05.2021 - Current
Bachelor's Degree - Financial Management
MANCOSA
FETC Long Term Insurance, NQF Level 4 -
INSETA
Business Writing Skills Program -
Masterstart Skill - Richfield
Logistics and Supply Chain Management Practice - undefined
WITS Digital Campus
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