Summary
Overview
Work history
Education
Skills
Certification
Languages
Additional information
Timeline
Generic

Wahib Alnafouri

Jönköping,Sweden

Summary

Service-oriented and safety-focused professional with proven experience in high-pressure, multicultural environments. Recognized for maintaining exceptional personal presentation standards, delivering premium customer service, and handling complex situations with confidence and composure. Skilled in conflict resolution, team coordination, and creating positive guest experiences aligned with international service excellence standards.

Overview

1
1
Certification

Work history

Security officer

Sweden rock festival
  • Controlled access at high-traffic entry gates, verifying credentials and enforcing security protocols.
  • Monitored large crowds to maintain safety and order in dynamic environments.
  • Responded to incidents calmly and applied structured decision-making under pressure.
  • Worked closely with team members and emergency personnel to ensure public safety.

Logistics Specialist

DHL

Achieved a peak productivity rate of 170% (exceeding the 85% average), demonstrating exceptional work ethic and time management.

• Recognized as the top employee for five consecutive weeks due to high efficiency and accuracy in high-pressure operations.

Retail Associate

Ica Maxi
  • Delivered high-quality customer service in a fast-paced retail environment.
  • Assisted customers with inquiries and resolved complaints professionally and efficiently.
  • Maintained accuracy in transactions and contributed to smooth daily operations.

Home Care Assistant

Hemtjänst
  • Provided daily support to elderly clients with empathy, patience, and professionalism.
  • Ensured client safety, comfort, and dignity while working independently.

Youth Leader

Kommunen
  • Supervised and guided children and teenagers in structured group activities.
  • Promoted teamwork, respectful communication, and a safe environment.

Education

Praktiska High School

High School Diplom

Skills

  • Customer Service Excellence
  • Safety & Security Awareness
  • Conflict De-escalation
  • Crowd Management
  • Multicultural Communication
  • Team Collaboration
  • Professional Presentation
  • Time Management & Reliability

Certification

  • Driver’s License (B)
  • Fire Safety & Risk Management
  • Hygiene & Food Safety Certification
  • Occupational fall protection & Height Safety

Languages

Arabic: Native.
Native
English: Fluent (Spoken & Written).
Advanced
C1
Swedish: Fluent (Spoken & Written).
Advanced
C1

Additional information

  • Height: 180 cm.
  • Physical Fitness: Fully able to meet aviation reach and safety requirements.
  • Grooming: No visible tattoos; maintains a highly professional presentation.
  • Relocation: Fully prepared and motivated to relocate to Dubai.

Timeline

Security officer

Sweden rock festival

Logistics Specialist

DHL

Retail Associate

Ica Maxi

Home Care Assistant

Hemtjänst

Youth Leader

Kommunen

Praktiska High School

High School Diplom
Wahib Alnafouri