Viorel Rudeanu

As an OnSite Specialist, I serve as the connection between customers, international employees, and the company.

My responsibilities include:

- Overseeing planning and coordinating transportation logistics
- Assisting employees with inquiries and resolving issues
- Fulfilling client requests efficiently
- Completing KPI and performance reports accurately
- Managing on-site operations to ensure smooth workflows
- Conducting training and orientation sessions for new hires
- Ensuring compliance with company policies and industry regulations
- Collaborating with various departments to enhance service delivery and client satisfaction
- Monitoring and evaluating on-site performance to identify areas for improvement and implement solutions.

Through these duties, I ensure that our clients receive exceptional service and that our employees are well-supported in their roles.

• Learned and adapted quickly to new technology and software applications.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Coached employees through day-to-day work and complex problems.
• Entered data, generated reports, and produced tracking documents.
• Prepared agendas and took notes at meetings to archive proceedings.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Managed company schedule to coordinate calendar and arrange travel.

• Developed recruiting strategies to identify qualified candidates and build network.
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Operated and maintained applicant tracking and candidate management systems.
• Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Studied job descriptions and qualifications to determine applicant requirements.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Developed and implemented plans to improve recruitment process.

• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
• Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.

• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
• Held weekly team meetings to inform team members on company news and updates.
• Promoted high standerds through personal example to help each member understand expected behavious and standards.
• Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Conducted regular reviews of operations and identified areas for improvement.

• Identified issues, analyzed information and provided solutions to problems.
• Proven ability to learn quickly and adapt to new situations.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Paid attention to detail while completing assignments.
• Delivered services to customer locations within specific timeframes.
• Skilled at working independently and collaboratively in a team environment.
• Developed and maintained courteous and effective working relationships.
• Gained strong leadership skills by managing projects from start to finish.