Thorough team contributor with strong organizational capabilities. Experienced in optimizing workflows, coordinating cross-functional teams, and managing end-to-end operational strategies across diverse industries. Focus on analytical and operational skills, such as data-driven decision-making and project management.
Hi, I’m
Viktoriia Matiukha
Amsterdam
Summary
Overview
8
years of professional experience
1
Certification
Work History
Freelancer
Communications & Operations Management Assistance
04.2022 - Current
Job overview
- Cooperated with Club De School, Club Atelier, Watt Events, and Jutka&Riska Concept Store, streamlining event operations, optimizing inventory management, and enhancing customer experiences
- Successfully coordinated logistics, improved team performance, and implemented strategies that boosted operational efficiency across both event and retail sectors
- Streamlined operational processes by identifying inefficiencies and implementing effective solutions.
NL for UA Foundation
Accommodation Manager
03.2022 - 10.2022
Job overview
- Coordinated housing placements for Ukrainian refugees, ensuring safe and suitable accommodations
- Tracked housing data and provided regular reports on availability and needs
Channel Factory Agency
Senior Account Manager
06.2020 - 04.2022
Job overview
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Provided reports, analytics, and campaign performance insights, ensuring alignment with client objectives
- Streamlined internal processes, led team training, and improved workflow efficiency
- Expanded operations into the Baltics and Caucasus, doubling the customer base
- Key clients: Richemont, Beiersdorf, Chanel, Procter & Gamble
POUSTOVIT, Clothing Brand
Sales Manager
05.2019 - 05.2020
Job overview
- Expanded the B2B client base by 25% through strategic outreach and sales initiatives
- Boosted brand visibility internationally by managing showroom presentations, including Fashion Weeks, and increased online engagement by 30% with targeted digital campaigns
Nashe
Operations Assistant
12.2016 - 11.2018
Job overview
- Provided administrative support to the operations team, assisting with purchase planning and turnover reporting
- Facilitated order processing and inventory updates, contributing to smoother daily operations and improved document workflows
- Managed day-to-day department operations with effective workflow coordination.
Education
Kyiv National University of Food Technologies
M.A. from Engineering
01.2022
University Overview
Key courses: Production Process Optimization, Supply Chain Management, Food Technology and Equipment
Skills
- Workflow optimization
- Project Management
- Supply Chain Management
- Document Administration
- Customer Service
- Microsoft Excel Advanced
- Data Analytics
- SQL
- Google Ads
- Salesforce
Certification
- Google Data Analytics Professional Certificate, 01/01/24
- Advanced Microsoft Excel - LinkedIn, 01/01/23
- Google Project Management - Google, 01/01/22
- Fundamentals of Video Advertising - Google Skillshop, 01/01/21
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Dutch
Limited Working
Spanish
Elementary
Hobbies and Interests
Hobbies and Interests
- Yoga
- Sculpturing
- History
- Traveling
- Science
Timeline
Communications & Operations Management Assistance
Freelancer
04.2022 - Current
Accommodation Manager
NL for UA Foundation
03.2022 - 10.2022
Senior Account Manager
Channel Factory Agency
06.2020 - 04.2022
Sales Manager
POUSTOVIT, Clothing Brand
05.2019 - 05.2020
Operations Assistant
Nashe
12.2016 - 11.2018
Kyiv National University of Food Technologies
M.A. from Engineering
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