Skills
Summary
Work History
Education
Certification
LANGUAGES
Generic

VERONIKA GULPAR

Windsor

Skills

  • Exceptional customer service
  • Strong salesmanship
  • Training and mentoring
  • Creativity and innovation
  • Expert itinerary planning
  • Client relationship building
  • Travel research
  • Executive travel
  • Social media
  • Administrative tasks
  • Company guidelines and procedures
  • Travel insurance
  • Teamwork and collaboration
  • Flexible schedule
  • Cash register operation

Summary

Dynamic and customer-focused professional with extensive experience in tourism, sales, and client service. Proven ability to adapt quickly, solve problems effectively, and deliver high-quality results in fast-paced environments. Skilled in building relationships, understanding customer needs, and supporting business growth across diverse roles.

Work History

Sales Associate

Bazar (Ukrainian Grocery Store)
2025.03 - 2025.09
  • Developed strong customer relationships to enhance satisfaction and retention.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Monitored store environment for cleanliness and safety, addressing issues promptly.

Package Handler

Quiltatious Fabric Store
2025.01 - 2025.03
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Senior Travel Consultant

Market Travel Agency
2019.06 - 2024.09
  • Increased client base by 30% within one year through targeted sales strategies and personalized service, ensuring high customer retention.
  • Managed client relationships and utilized CRM systems to track sales, optimize interactions, and drive revenue growth.
  • Led sales campaigns and created engaging social media content, enhancing brand visibility and generating sales leads.
  • Trained and mentored new employees, improving team performance while handling administrative tasks to maintain smooth operations.

Education

Tourism Management

Odesa National Technological University
Odessa, Ukraine
03.2024

Certification

  • TICO Certificate
  • Certificate Number: T1602753
  • Food Safety Certification - Level 1

LANGUAGES

English
Ukrainian
Russian

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VERONIKA GULPAR