Velislava Zaimova
Meppel ,Netherlands
Summary
A highly motivated and dynamic professional with exceptional organizational skills, known for consistently achieving company objectives through strategic planning and effective prioritization.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Assistant manager/ Team Leader
Busaba Eathai
London, UK
02.2022 - 08.2024
- Streamlined store operations with efficient scheduling.
- Followed opening, closing, and shift changeover procedures for seamless operations.
- Organized financial and operational data to assist with yearly budgeting and planning.
- Minimized inventory loss to improve profit margins.
- Maintained smooth-running business operations by delegating priorities based on staff abilities.
- Increased staff productivity through comprehensive training programs.
- Delegated tasks efficiently, enhancing overall team productivity.
- Led performance reviews and provided tailored employee feedback to promote professional development.
- Coordinated hiring, recruitment, and training strategies to build a successful administrative team.
- Improved customer service by implementing new procedures and protocols.
- Professionally handled difficult customer complaints to maintain high service standards.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
Team Member/Team Trainer
Busaba Eathai
LONDON, UK
09.2017 - 02.2022
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Provided excellent customer service to enhance business reputation.
- Collaborated effectively with team members to meet project deadlines.
- Conveyed product information effectively to customers, promoting sales.
- Collaborated closely with management on promotion strategies, boosting store visibility.
Education
Diploma of Higher Education - Biology/Chemistry/IT/English
High School of Mathematics and Natural Sciences
Bulgaria 09.2012 - 05.2017
Bachelor of Science - Pharmacology
Kingston University
London,UK 09.2019 - 07.2023
Skills
- Staff management
- Sales forecasting
- Business understanding
- Time management mastery
- Communication excellence
- Process improvement
- Recruitment and hiring
- Project coordination
- Data analysis
Affiliations
- Apiculture, hiking, reading, art
Certification
Driving License
Timeline
Assistant manager/ Team Leader
Busaba Eathai
02.2022 - 08.2024
Bachelor of Science - Pharmacology
Kingston University
09.2019 - 07.2023
Team Member/Team Trainer
Busaba Eathai
09.2017 - 02.2022
Diploma of Higher Education - Biology/Chemistry/IT/English
High School of Mathematics and Natural Sciences
09.2012 - 05.2017
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