Over all 12 Years of IT experience includes 4+ years as Project Manager/Scrum Master in leading cross-functional teams in delivering high-quality software products.
Proven ability to facilitate Agile ceremonies and implement Scrum framework to improve team collaboration, productivity and deliver projects on-time and within budget.
Adept at identifying and removing obstacles that impede team progress and coach team members to improve their skills in Agile methodologies. Strong communicator and problem-solver with a track record of leading high-performing teams and delivering exceptional results.
Successfully coached and mentored team members, resulting in a 30% increase in employee engagement and satisfaction.
Managed the delivery of a high-visibility, enterprise-level project, successfully delivering it within budget and on time.
Implemented an agile metrics program to measure and improve team performance, resulting in a 15% increase in team efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Scrum Master / Project Manager
Tech Mahindra
01.2022 - 03.2023
Acted as Scrum Master for multiple agile software development teams, responsible for ensuring the team adhered to the scrum process and facilitated sprint planning, daily stand-ups, sprint reviews, and sprint retrospectives
Led and managed multiple software development projects from start to finish, responsible for creating and maintaining project plans, schedules, and budgets
Communicated effectively with stakeholders to ensure project deliverables were met and expectations were managed
Demonstrated experience in using project management tools and methodologies such as Agile, Waterfall, and Kanban
Monitored and reported on project progress and milestones
Led and managed multiple software development projects from start to finish, responsible for creating and maintaining project plans, schedules, and budgets
Communicated effectively with stakeholders to ensure project deliverables were met and expectations were managed
experience driving continuous improvement in scrum processes and tools
In-depth knowledge of Agile methodologies, values, and procedures
Outstanding communication, organizational, and leadership skills
Excellent problem-solving and conflict resolution abilities
Ability to work in a fast-paced and ever-changing environment
Collaborated with line managers to evaluate KPIs and enhance department performance.
Recruited and hired staff for organizational vacancies and enforced consistent policies across workforce.
Investigated issues impacting organizational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
Defined and communicated project objectives and deliverables to team
Monitored sprint progress and provided timely feedback to ensure quality product delivery.
Lead / Scrum Master
Oracle India Pvt Ltd
08.2017 - 12.2021
End-End delivery for the Prod Support project
Collaborate, facilitate, lead and coach multiple Scrum teams responsible for developing software products and automated tools.
Service delivery management with various performance indicators like system availability, SLA, KPIs, Process Improvement initiatives, KEDB, Best Practices, Run book updates, business satisfaction. Etc
Metrics driven with reports (WSR / MSR…etc) and implement the quality improvement plans.
Lead and coordinate Sprint Planning, Daily Scrums, Sprint Reviews, and Sprint Retrospectives, Sprint Backlog, Track Burn chart, Velocity, Retrospective charts etc
Guiding the team and organization on “how to use Agile/Scrum practices and values to delight customers”, “on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks”
Recruited and hired staff for organizational vacancies and enforced consistent policies across workforce.
Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment
Partners with Product Owner(s) to ensure continuous refinement of backlog, which may include stories from multiple projects. Completion of some work may depend on non-agile work teams.
Support the development team in maintaining a steady delivery rate, protecting them from outside interruptions, and removing impediments to their progress.
Associate
Cognizant Technology Solutions
11.2014 - 07.2017
Administer databases that includes Production, Development and QA environments on various platforms.
Performing backups and restoration database objects.
Monitoring different databases, addressing the alerts and taking necessary steps
Oracle database upgrades from oracle 10g to oracle 11g and oracle 11g to oracle 12c
Working with Oracle Enterprise manager (OEM) console to operate database.
Regular check for the database long running queries and provide recommendations.
Regular check on DB Compliance issues (Health Checks, Deleting the Users who left the account and regular check on patches as per the Oracle Standards)
Oracle database patching like bug fixes and PSUs
Planning and handling adhoc and regular database activities
Clear documentation was prepared on all the processes like program specification, bugs fixing logs & change requests for future reference.
Sr. Tech Associate
Bank of America
10.2010 - 10.2014
Administering the database activities such as User creation, Grant/Revoke roles and privileges.
Performing backup using RMAN.
Database/Schema/Table refresh using Oracle Data pump
Working with Oracle Enterprise manager (OEM) console to operate database.
Regular check on DB Compliance issues As per Bank Standards
Basic day-to-day operations on Golden gate.
DB Health Checks and Monitoring archived logs generation
Support on Database Migration
Oracle Databases installation / upgradation
Education
Master of Technology - Embedded Systems
Vignan University
Tenali
06.2011
Bachelor of Technology - Electrical, Electronics And Communications Engineering
JNTU
Kakinada
05.2009
Skills
Agile project management
Agile Coach
SAFe
Risk Management
Service Delivery
ITIL / ITSM
Strong communication & Coordination
Well-organized
Highly motivated
Quick learner
IT infrastructure
Domain - Banking, Financial Services, Life Sciences & Telecom
Certification
PSM1
Timeline
Scrum Master / Project Manager
Tech Mahindra
01.2022 - 03.2023
Lead / Scrum Master
Oracle India Pvt Ltd
08.2017 - 12.2021
Associate
Cognizant Technology Solutions
11.2014 - 07.2017
Sr. Tech Associate
Bank of America
10.2010 - 10.2014
Master of Technology - Embedded Systems
Vignan University
Bachelor of Technology - Electrical, Electronics And Communications Engineering
JNTU
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