Vasiliki Fotiadou
Den Haag
Summary
Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Linguistic enthusiast, hardworking and ready to join my next team.
Overview
9
9
years of professional experience
Work History
Catering Staff Member
Vitam
07.2023 - Current
- Koffiebar and restaurant supervisor.
Barista
JMW
10.2022 - 06.2023
- Adaptable to work in different locations for different catering companies.
Administrative Assistant
Olziersky Languageland
09.2020 - 08.2022
- Assisted administrative staff, managing schedules and communications.
- Ensured timely completion of parts by resolving departmental challenges.
F&B Middle Level Management (Barista)
Golden Star City Resort
03.2018 - 03.2020
- Oversaw staff and streamlined restaurant processes for enhanced performance.
Kids Club & Crèche Assistant
Ikos Olivia Resort
05.2017 - 10.2017
- Developed educational and recreational tasks for young children.
F&B Low Level Management
Renaissance Hanioti Resort
06.2016 - 10.2016
- Maintained compliance with health, safety, and sanitation regulations.
Education
Certificate - Pet Grooming
IEK
04.2021
Bachelor degree - Foreign Languages And Literatures
Democritus University of Thrace
Komotini, Greece06.2016
Intermediate Certificate - Foreign Languages And Literatures
Marie-Curie Skłodowska University
Lublin, Poland 02.2016
Skills
- Fast learner
- Customer service
- Computer skills
- Office administration
- Time management
- Customer and client relations
- Strong problem solver
Personal Information
- Date of Birth: 09/12/93
- Nationality: Greek
- Driving License: B
Languages
Greek
Bilingual or Proficient (C2)
English
Advanced (C1)
Dutch
Beginner (A1)
Russian
Intermediate (B1)
Italian
Intermediate (B1)
Timeline
Catering Staff Member
Vitam
07.2023 - Current
Barista
JMW
10.2022 - 06.2023
Administrative Assistant
Olziersky Languageland
09.2020 - 08.2022
F&B Middle Level Management (Barista)
Golden Star City Resort
03.2018 - 03.2020
Kids Club & Crèche Assistant
Ikos Olivia Resort
05.2017 - 10.2017
F&B Low Level Management
Renaissance Hanioti Resort
06.2016 - 10.2016
Certificate - Pet Grooming
IEK
Bachelor degree - Foreign Languages And Literatures
Democritus University of Thrace
Intermediate Certificate - Foreign Languages And Literatures
Marie-Curie Skłodowska University
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