Vasco André Tovela
Summary
Experienced in providing exceptional customer service and administrative support, with a strong focus on clerical tasks and public interaction. Proficient in calendar management, scheduling, data entry, and database administration. Valued for being a skilled customer service professional who excels in collaborative and fast-paced environments.
Overview
8
8
years of professional experience
Work History
Ward Clerk
The Church Of Jesus Christ Of Latter Days Saints
07.2023 - Current
- Securing accuracy and precision to all financial and membership records
- Demanding responsibility and integrity among the stakeholders, identifying and resolving, and eliminating discrepancies and issues
- Keeping and securing both physical and virtual data accuracy and records
Professional Waiter and Room Service officer
Avenida Hotel, Maputo
10.2016 - 03.2022
- Engaged coworkers to improve English skills to better respond to guests demands
- Designated to assist Guests in English to present menus and/or daily suggestions for Room Service
- Recognized as a valuable customer service professional
French Teacher Trainee
Lhanguene Secondary School
04.2017 - 07.2017
- Assisted in the planning and development of lessons, creating according to curriculum guidelines
- Maintained excellent student relationships by going the extra mile to assist educational needs and support struggling pupils
- Ensured students stayed on progress targets by evaluating classwork and homework, suggesting extracurricular activities to those underachieving
Education
Bachelors - Applied Sciences In Business Management
BYU-Idaho
09-2028
Pathway Connect and English Connect -
BYU-Pathway Worldwide
08.2023
Bachelors - French Teaching
Eduardo Mondlane University
05.2018
Skills
- Attention and oriented to detail
- Basic computer skills
- Data entry security awareness
- Analytical skills
- Problem-solving skills
- Leadership, coaching, and training
- Office administration
- Customer service
Languages
Portuguese
Native language
English
Upper intermediate
B2
French
Upper intermediate
B2
Timeline
Ward Clerk
The Church Of Jesus Christ Of Latter Days Saints
07.2023 - Current
French Teacher Trainee
Lhanguene Secondary School
04.2017 - 07.2017
Professional Waiter and Room Service officer
Avenida Hotel, Maputo
10.2016 - 03.2022
Bachelors - French Teaching
Eduardo Mondlane University
Bachelors - Applied Sciences In Business Management
BYU-Idaho
Pathway Connect and English Connect -
BYU-Pathway Worldwide
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