Vanessa Croucher
Bunyans cove
Summary
Dynamic Supervisor at Mary Browns with a proven track record in enhancing team productivity and customer satisfaction. Skilled in training and mentoring, I implemented effective workflows and safety protocols, fostering a culture of excellence. My strong decision-making and problem-solving abilities have led to improved staff performance and a harmonious work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Supervisor
Mary Browns
01.2012 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Education
High School Diploma -
Indian River High
Springdale, NLSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Team building
- Operations management
- Relationship building
- Safety protocols
- Payroll processing
- Problem-solving
Languages
English
Full Professional
Certification
Work place health and safety. Food safety
Timeline
Supervisor
Mary Browns
01.2012 - Current
High School Diploma -
Indian River High
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