Valeria Rodriguez
Profielschets
After 8 years in the coffee industry, I have developed extensive knowledge across different areas of the business.
Currently, I work as Head of Operations at a coffee roastery, where I oversee operational processes, optimize workflows, and ensure quality, efficiency, and consistency across production and supply chain operations.
Overzicht
8
8
years of post-secondary education
5
5
years of professional experience
Werkervaring
Head of Operations
Coffee & Coconuts
IJmuiden
2025.12 - Nu
- Oversee daily operations, inventory management, and pricing using Google Sheets and Shopify.
- Lead QC processes: sample roasting, cupping, profiling, and green coffee buying decisions.
- Develop company procedures and SOPs for production and quality control.
- Manage CRM, customer emails, orders, and e-commerce operationsDrive operational efficiency in a growing 6-person team.
Coffee Roaster/ QC
Coffee & Coconuts
IJmuiden
2023.06 - 2025.12
- Coffee roaster, production roasting, profiling, quality control, sample roasting, green bean purchasing, etc.
- General roastery operations such as: packing, preparing online orders, etc.
Barista
Coffee & Coconuts
Amsterdam
2022.09 - 2023.06
- Barista in charge of the bar, preparation of quality drinks, adjusting recipes, orders, etc.
Barista/Barista trainer
Allen&Overy Amsterdam
Amsterdam
2021.06 - 2022.09
- Barista in charge of the cafeteria of a law office.
- Preparation of different types of coffee, management and creation of new drinks, ordering, and other tasks in the performance of proper operation.
- Responsible for training baristas and controlling the quality of the coffee for different locations of the catering company VITAM
- Vitam
Shift manager
Parcls
Amsterdam
2021.01 - 2021.07
- Parcel store shift manager, customer service, team leader order and other activities in order for the establishment to function properly
- Parcls Kinkerstraat
Opleidingen
Roaster -
Roaster course
Amsterdam 2022.09 - 2023.06
SCA Certifications
Amsterdam 2019.01 - 2019.05
Degree in business administration and graphic design -
University Nueva Esparta
Caracas 2015.09 - 2017.09
Bachelor of Science -
El Placer School
Caracas 2010.09 - 2015.09
Vaardigheden
- Teamwork
- Punctuality
- Knowledge of coffee
- Microsoft package management
- Graphic design, full command of the Adobe suite
- Google suite, Google docs, Calendar, etc
- Cropster intelligence
Languages
Spanish
Bijna eerstetaalniveau
English
Bijna eerstetaalniveau
Dutch
Bijna eerstetaalniveau
Hobby's
In search of a place with a good work environment and the possibility of expanding my knowledge and work experience
Tijdlijn
Head of Operations
Coffee & Coconuts
2025.12 - Nu
Coffee Roaster/ QC
Coffee & Coconuts
2023.06 - 2025.12
Barista
Coffee & Coconuts
2022.09 - 2023.06
Roaster -
Roaster course
2022.09 - 2023.06
Barista/Barista trainer
Allen&Overy Amsterdam
2021.06 - 2022.09
Shift manager
Parcls
2021.01 - 2021.07
SCA Certifications
2019.01 - 2019.05
Degree in business administration and graphic design -
University Nueva Esparta
2015.09 - 2017.09
Bachelor of Science -
El Placer School
2010.09 - 2015.09