Tristan Parr

Primarily, my role is to both expand and maintain our partnership relations with resellers and technology partners with the aim of enabling them to win projects where the Eagle Eye platform offers significant value and benefits.

My role and activities were to:

• Educate both resellers and end-users on the benefits of 'True Cloud' surveillance platforms and, moreover, Eagle Eye
• Structure proposals and quotations that will win tenders and projects
• Connect partners with suited end-users
• Ensure that partners have the necessary training and certifications to be able to confidently convey the value of our cloud solutions.
• Work to assure that partners remain ‘active’ once onboarding is completed.

In addition, intelligent interdepartmental cooperation is necessary to guarantee the success of new partnerships and to maintain those of existing roles. I operate in effective unison with; Sales Engineering, Marketing, Customer Care, Enterprise Sales and Customer Success.

Key Achievement(s): Assisting our partner in winning the first major installation into a UK educational institution.

Consult with business owners worldwide on how to implement and maintain a SaaS accountancy platform that delivers the benefits they require in order to grow their business.

Identifying areas of 'friction' within existing accounting processes and demonstrate how Freshbooks can remove these via the platforms features was the method in showcasing value.

Also my activities were too:

•Seamlessly on-board users by assisting them with migration of data and information from other providers

• Keep a fresh and up-to-date account of 'pipeline' through CRM systems- Salesforce/Salesloft

• Over-achieve on monthly quota by focusing on high-value opportunities and recognising up-sell potential.

• Sustain a considerable degree of product-knowledge by participating in regular training sessions.

• Work with our partners across banking and accountancy to offer additional business value for Freshbooks users and identify 'cross-sell' opportunities.

Key Achievements: Significantly accelerating the volume and value of wins with both our banking and accountancy partners.

Key achievements: Significantly ramping up the sales partnership with our accounting and banking partners through both increased lead conversion and quality.

Conversational commerce exists out of consumers desires to accomplish more at the point of engagement and the challenges brands face in being able to facilitate this both consistently, and crucially, at scale.

My activities were:

• To recognise the enterprises that can benefit from the application of;automation, context and personalisation to the customer journey that provides a net result of greater dexterity for the consumer and optimised back-end efficiencies for our users that translates into both increased basket sizes and customer satisfaction
• Work to make sure that brands understand the value-proposition that conversational commerce can deliver to them.
• Maintain both an internal and external knowledge of;Chatbots, CRM’s, IVR and Voice Bots in order that I can demonstrate a knowledge of the market and consult with confidence.
  

Key Achievements: Played a major role by sourcing the UK’s largest win in major e-commerce retailer ‘ISAWITFIRST’-€450,000 worth of services delivered.

With enterprises seeking to leverage customer engagement and/or operational efficiency in order to gain competitive advantage, Mendix is a platform that facilitates the full-cycle of application development-from ideation to deployment-to allow enterprises to realise advantages faster and often using fewer resources.

My activities were:

• Sourcing/identifying opportunities from the utility and insurance spheres where Mendix can offer value and executing in depth discovery calls and demo’s
• Operating concurrently with my Account Executive based in the UK to ensure a smooth 'handover' of contacts and opportunities.
• Carry out campaigns in conjunction with marketing to ensure maximum reach and impact.
• Attend events in the UK such as; conferences, trade shows and training sessions.

Key Achievements: Instilling s sense of 'teamwork' into the department through my experience and interdepartmental skills.

Reporting directly to the UK country manager my role and activities within Speakap were too:

• Raise the profile Speakap in the UK & Ireland territory by sourcing leads, closing deals, providing demonstrations of the product, forging relationships and promotion at industry events.
• Provide support to and collaborate with other business areas such as marketing and Customer Success as required
• Adopt and implement a methodical approach to sales campaigns and retain a sense of agility and willingness to adapt.

Key Achievements: personally responsible for sourcing/closing 50% of new business opportunities as part of a team of four in the first 14 months.