Trinitas Van Den Bosch-Irakoze

* Supporting the Technical Director with executive tasks (enquiries, tenders etc.)
* Maintaining management and special projects sales files
* Preparing and monitoring orders
* Maintaining a correct and efficient order flow

* Coordinating and obtaining set targets requirements
* Preparing Enquiries acc. requirements
* Coordinating and performs quoting and tendering
* Coordinating the planning and logistics which includes transport and customs
* Set objectives with the manager and analyses results for optimization
* Advising on its standard stock pricelist and mark-up for resell
* Coordinating customers’ support

* Project managing the tenders Expanding - Algeria, France, Egypt and Germany and Domestic markets

with a value of approx. 10 thousand to 2 million euros.
* Inside Sales Support for Algeria
* Planning tender reviews and submittal deadlines acc. the company’s procedures and customers’ requirements.

*Managing a comprehensive database of past bids, improving accessibility to information for future submissions.

* Collaborating with cross-functional teams to ensure accurate and timely submission of tenders.

* Making sure that products were produced on time and are of good quality.

* Market research in different shops (Perfumery, Electronica, Groceries and so on)

* Provided valuable insights on customer experience improvements by observing staff behavior, attitude, and efficiency during interactions with customers.

* Optimizing personal sales per group’s procedure
* Achieving set targets per allocation of focus
* Coordinating ITT / Enquiries acc. requirement
* Administration of sales acc. with group’s procedures
* Technical preparation w/ product line experts acc. to allocation of focus
* Travelling in order to meet customers, suppliers and agents in conjunction with the manager
* Attending conferences and exhibitions in Algeria, France or the Netherlands if needed in conjunctions with the manager

* Negotiating prices for products and freights to reduce cost of acquisition by achieving lower price.

* Assisting the Sales Manager with his daily tasks
* Coordinating different tasks i.a the Sales Manager

Callcenter - (4 weeks project)

Assisting in the development of company-wide strategic plans by providing critical input on current market conditions.

*Collecting payments.
*Checking office invoices and processing them
*Checking the Deutsche Bank statements
*Controlling and monitoring the accounts receivable
*Troubleshooting
*Making accounts reconciliation.

*Handling customer inquiries
*Handling customer’s order (credit cards)
*Providing after-sales service
*Troubleshooting customers’ issues
*Embossing customers credit cards
*Setting up flights
*Cancelling flights
*Translating official documents from English to French vice versa
*Troubleshooting merchants issues.