Tina Lens
Head Interconnect
Nieuw Vennep
Summary
Highly accomplished innovative telecommunications expert with a solid business acumen and international focus. 25+ years of experience in the national and international telecommunications world.
Thriving in cross cultural environments; work load management; passionate for legal, regulatory and technical matters; extensive personal network within the telecoms arena
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
3
3
Languages
Work History
Head Interconnect
Liberty Global B.V
Amsterdam
01.2013 - Current
- Responsible for the LG group international voice business, interconnect agreement negotiations (intercompany and external), international regulatory topics, Routing of international traffic, financial & quality KPIs reporting, SPOC for the LG OPCO's, Voice Quality, Member of the LG Fraud group
- Setting up the LG International Voice Unit from Business Case to being fully operational, functional design of new IVU insourced switching platform with advanced routing capabilities as well as complete Billing/LCR IT stack.
- Implementing and running LG’s Anti Fraud Management System & Management reporting
- IVU operational after 1.5 years of Business Case approval
- Currently live for 5 OPCOs within Europe (2013 there were 12 OPCO customers)
Head Interconnect
Upc Cablecom
Zurich
04.2005 - 12.2012
- Responsible for the interconnect voice business (national and international traffic streams), interconnect agreement negotiations, national regulatory topics, part of swiss Head group, Teldas for technical topics, Value Added Services (national (INA) and international DDI numbers), Interconnect billing and reconciliation, financial reporting towards various departments throughout upc cablecom and Liberty Global
- Routing of national and international traffic, acting Interconnect SPOC on LG corp level representing all Interconnect Managers from the OPCOs, managing one employee, creating the Business Case for International Voice Unit including first organisational and commercial design of the International Voice Unit
Billing & Pricing Expert
Colt Telecom
Zurich
09.2001 - 03.2005
- Responsible for interconnect voice / wholesale billing and pricing within Colt Switzerland and Colt Group; maintaining and executing different pricing and routing tables
- Established complex VAS (INA) structure in Colt's IT stack working closely with the Business, Legal and technical teams
Interconnect Billing Expert
Sunrise
Zurich
01.1998 - 08.2001
- Responsible for interconnect voice / wholesale billing at sunrise communications AG including financial reporting towards various departments and TDC Denmark
- Interacting closely with corporate (TDC Denmark) choosing and implementing new Interconnect Billing platform
- Consultation pre-implementation of new VAS structure in Switzerland (Individual Number Allocation) which went live end 2001
- Representing sunrise in the Teldas group (NP, VAS)
Skills
Commercial & technical understanding
Act as a bridge between Business and Tech/Legal/Regulatory
Translator of regulatory and technical topics towards the Business
Financial & Business impact of Regulatory Changes
Number Portability VAS INA
Financial & Quality reporting
Interconnect Agreement negotiation
Timeline
Head Interconnect
Liberty Global B.V
01.2013 - Current
Head Interconnect
Upc Cablecom
04.2005 - 12.2012
Billing & Pricing Expert
Colt Telecom
09.2001 - 03.2005
Interconnect Billing Expert
Sunrise
01.1998 - 08.2001