Thomas Young

Courtesy Clerk

Food City Supermarkets

11.2019 - 09.2022

Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped customers take merchandise out of store and loaded items into vehicles.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Improved customer experience by offering assistance with locating products throughout the store when needed.
Enhanced customer satisfaction by providing efficient bagging and carryout services.
Returned unwanted items to correct store locations and restocked shelves.
Assisted customers with large purchases by carrying items to vehicles.
Collected more than 200 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Maintained clean and tidy checkout area to optimize service delivery.
Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
Trained new personnel regarding company operations, policies and services.
Increased efficiency and team productivity by promoting operational best practices.
Promptly responded to inquiries and requests from prospective customers.
Sought ways to improve processes and services provided.