Thomas De Groot
Utrecht
Summary
Hardworking and enthusiastic team player with a robust background in client-facing roles and a passion for finance. Experienced in delivering exceptional service, effective communication and thorough organization. Professional and calm when managing multiple tasks at once, experienced in professionally representing the company and eager to learn.
Overview
10
10
years of professional experience
Work History
Catering Staff Member
Self-employed
06.2023 - Current
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Promoted a positive work environment through effective teamwork and collaboration among staff members.
After-School Tutor
Instituut HIP
09.2018 - 07.2023
- Improved students'' overall academic performance by providing one-on-one tutoring in all science and math subjects and in economics.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with parents to develop appropriate tutoring lessons.
Shop Assistant
Scoth & Soda
04.2018 - 09.2018
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Collaborated with team members to achieve overall store goals and objectives.
Shop Assistant
Groente Gijsbrecht
03.2016 - 08.2017
- Completed daily tasks accurately and on-time to support shop needs.
- Reduced wait times by efficiently processing transactions at the cash register.
Kitchen Helper
Westerheem
04.2014 - 02.2016
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
Education
Bachelor of Science - Science And Innovation Management
Utrecht University
Utrecht, Netherlands02.2023
Bachelor of Science - Biology
Wageningen University & Research
Wageningen, Netherlands04.2018
High School Diploma -
A. Roland Holst College
Hilversum, Netherlands07.2017
Skills
- Patience and Empathy
- Mathematical proficiency
- Problem-solving skills
- Collaboration and Teamwork
- Creative Thinking
- Verbal and written communication
Languages
Dutch
Native language
English
Proficient
C2
Spanish
Beginner
A1
Timeline
Catering Staff Member
Self-employed
06.2023 - Current
After-School Tutor
Instituut HIP
09.2018 - 07.2023
Shop Assistant
Scoth & Soda
04.2018 - 09.2018
Shop Assistant
Groente Gijsbrecht
03.2016 - 08.2017
Kitchen Helper
Westerheem
04.2014 - 02.2016
Bachelor of Science - Science And Innovation Management
Utrecht University
Bachelor of Science - Biology
Wageningen University & Research
High School Diploma -
A. Roland Holst College
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