Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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Thaleaya Gregory

Manchester

Summary

I’m a hardworking and reliable student currently studying for my GCSEs at St Matthew’s High School. I have valuable experience working at festivals, food festivals, and events, where I’ve gained strong customer service skills and confidence handling payments. I work well in fast-paced environments, enjoy being part of a team, and always put in my best effort. I’m now looking for my next opportunity to continue building my skills and contribute to a positive, hardworking team.

Overview

1
1
year of professional experience

Work history

Catering staff member

Eat Dutch Lekker
Manchester
01.2025 - 07.2025
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Handled cash transactions with customers, maintaining integrity and accuracy at all times.
  • Set up dining areas for special events, improving the overall ambiance.
  • Ensured freshness of ingredients by properly storing them according to food hygiene standards.
  • Collaborated with other team members for smooth catering operations during events.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.
  • Applied positive customer service approach to increase satisfaction levels.
  • Provided excellent customer service, ensuring guest satisfaction.
  • Prepared high-quality meals for customer satisfaction.

Customer Service & Food Sales Assistant

PoffertjesKing
Manchester
05.2024 - 12.2024
  • Fostered a welcoming stall by maintaining clean and well-organised displays.
  • Improved customer service by efficiently handling queries and complaints.
  • Handled high-pressure situations calmly, keeping store operations seamless during peak hours.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Demonstrated products effectively leading to increased sales conversions.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Assisted customers with product selection for optimal satisfaction.

Education

Broadhurst Primary
Manchester
09.2015 - 07.2021

GCSEs - Drama, Health & Social, Catering, English Maths ,Art

St Matthews High School
Manchester
09.2022 -

Skills

  • Handling cash transactions
  • Dietary restrictions understanding
  • Workplace hygiene understanding
  • Hygiene standards adherence
  • Customer Service
  • Food preparation
  • Waste disposal
  • Allergen knowledge
  • Catering event setup

Languages

English
Native
Dutch
Native

Affiliations

  • Outside of work and school, I’m a creative person who enjoys reading, drawing, and making jewellery in my free time. I love spending time with my family and being out in nature, whether it's going for walks or just enjoying the fresh air. I’m always looking for new ways to express myself and enjoy the little things in life.

Timeline

Catering staff member

Eat Dutch Lekker
01.2025 - 07.2025

Customer Service & Food Sales Assistant

PoffertjesKing
05.2024 - 12.2024

GCSEs - Drama, Health & Social, Catering, English Maths ,Art

St Matthews High School
09.2022 -

Broadhurst Primary
09.2015 - 07.2021

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Thaleaya Gregory